Kelsey Dickey
Blaine
Summary
Relationship-focused business leader with 10+ years of experience building strategic partnerships, leading cross-functional initiatives, managing budgets, and delivering measurable business results. Proven track record of developing trusted relationships with suppliers, customers, and internal stakeholders while driving complex programs from concept through execution.
Overview
16
16
years of professional experience
Work History
Materials Management Network Lead
GENERAL MILLS
12.2022 - Current
- Serve as the primary relationship manager for suppliers, manufacturing locations, and business stakeholders supporting enterprise-wide programs. Lead strategic initiatives delivering $10MM in annual savings, manage annual budgets, recover revenue opportunities, and drive stakeholder alignment across multiple teams.
Brand Planner
GENERAL MILLS
01.2021 - 12.2022
- Partnered with suppliers, operations teams, R&D, marketing, and manufacturing teams to execute business initiatives and product launches. Launched a vendor-managed inventory program generating $1MM annually in savings while strengthening supplier collaboration.
Order Operations Support Specialist
GENERAL MILLS
03.2019 - 01.2021
- Created and launched a customer operations training program and collaborated across multiple business functions to improve stakeholder effectiveness.
Customer Operations Specialist
GENERAL MILLS
01.2017 - 03.2019
- Managed customer relationships, resolved service challenges, and led continuous improvement initiatives focused on customer satisfaction.
Medical Claims Adjuster & Training Lead
FARMERS INSURANCE
01.2010 - 01.2017
- Led employee training initiatives, coached team members, and managed complex customer situations requiring communication, negotiation, and problem solving.
Education
Bachelor of Science - Marketing
St. Cloud State University
05-2010
Skills
- Partnership Management
- Relationship Building
- Stakeholder Engagement
- Program Management
- Budget Management
- Strategic Planning
- Executive Communication
- Cross-Functional Leadership
- Negotiation
- Vendor Management
- Project Management
- Process Development
Timeline
Materials Management Network Lead
GENERAL MILLS
12.2022 - Current
Brand Planner
GENERAL MILLS
01.2021 - 12.2022
Order Operations Support Specialist
GENERAL MILLS
03.2019 - 01.2021
Customer Operations Specialist
GENERAL MILLS
01.2017 - 03.2019
Medical Claims Adjuster & Training Lead
FARMERS INSURANCE
01.2010 - 01.2017
Bachelor of Science - Marketing
St. Cloud State University
PARTNERSHIP & LEADERSHIP HIGHLIGHTS
- Managed program budgets for 5 consecutive years while consistently meeting financial targets.
- Built partnerships across suppliers, customers, manufacturing locations, and business stakeholders.
- Led enterprise-wide initiatives delivering more than $10MM in annual savings.
- Led audit reviews that identified $1.2MM in previously unclaimed revenue, partnering with internal teams, and suppliers to secure recovery.
- Created reporting tools and communication processes that improved stakeholder engagement.
- Coordinated cross-functional teams across operations, planning, transportation, finance, and procurement.