Kelsey Hoffman
Rochester
Summary
Proactive leader with comprehensive expertise in property management, dedicated to optimizing budget strategies and ensuring adherence to Fair Housing Laws while delivering outstanding resident services and elevating overall property performance.
Overview
7
7
years of professional experience
Work History
Property Manager
Monarch Investment & Management
Saint Cloud
10.2024 - 05.2025
- Oversaw tenant relations, ensuring prompt resolution of inquiries and concerns.
- Scheduled timely repairs with vendors to coordinate property maintenance effectively.
- Verified regulatory compliance through regular property inspections.
- Facilitated smooth tenant transitions by preparing lease agreements.
- Attracted potential tenants through strategic marketing initiatives.
- Supported budget planning for property expenses and enhancements.
- Managed accurate financial records, tracking rent collections and security deposits.
- Evaluated rental applications, performing background checks for tenant decisions.
Community Manager
INH Property Management
Saint Cloud
02.2018 - 10.2024
- Facilitated conflict resolution to foster a harmonious living environment among residents.
- Collected rent and various payments, maintaining comprehensive records of punctual and delinquent accounts.
- Developed strategies to enhance community engagement and participation.
- Managed multiple projects concurrently, ensuring adherence to deadlines.
- Achieved tenant satisfaction through unit showings, lease processing, and move-in coordination.
- Oversaw property repairs and enhancements in collaboration with maintenance personnel.
- Compiled reports analyzing website traffic, conversion rates, and other performance metrics.
- Recommended property improvements following thorough evaluations of existing conditions.
Education
Bachelor of Science - Social Work
St. Cloud State University
St. Cloud, MN12-2012
Associate of Applied Science - General Studies
St. Cloud Technical College
St. Cloud, MN12-2007
Skills
- Fair housing compliance
- Budget management
- Occupancy oversight
- Resident relations
- Team collaboration
- Vendor coordination
- Property inspections
- Maintenance management
- Analytical problem solving
- Entrepreneurship
Affiliations
Plan and host community events
References
References available upon request.
Timeline
Property Manager
Monarch Investment & Management
10.2024 - 05.2025
Community Manager
INH Property Management
02.2018 - 10.2024
Bachelor of Science - Social Work
St. Cloud State University
Associate of Applied Science - General Studies
St. Cloud Technical College