Kelsey Myers
Hastings
Summary
Highly motivated, punctual and dependable worker who is detail oriented and works well with others. Great at taking directions, learning and retaining new skills while completing work in a safe and timely manner.
Overview
13
13
years of professional experience
Work History
Production Laborer
Wells Concrete
05.2023 - Current
- Work with coworkers to clean, set up and pour bed in a timely manner
- Take direction from team lead
- Ready plates to the according strand pattern
- Pull cable through plates and ready the bulk head machine
- Read blueprints to understand which materials must go into the product
- Use rakes and screed board to spread or level concrete
- Clean and maintain a safe working environment
Bartender/Server
Busted Nut Bar and Grill
11.2022 - 05.2023
- Experience with high volume and fast paced bars and restaurants
- Provided excellent, fast and friendly customer service
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
- Kept bar presentable and well-stocked to meet customer needs
- Prepared and served alcoholic beverages
- Maintained safety standards
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
- Contributed to a positive work environment through effective teamwork and communication with colleagues
Customer Service Representative
VCA Animal Referral and Emergency Center of Arizona
05.2022 - 09.2022
- Provided assistance to clients
- Answered phone and assisted clients with changes
- Maintained up-to-date knowledge of customer accounts
- Operated the cash drawer
- Confirmed payments, refunds, etc
- Check emails, personal and reception
- Clean patient rooms/work area/lobby
- Upload records and scans
- Send records and history to other hospitals
Pet Stylist
Doggie District
11.2021 - 05.2022
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners
- Troubleshot behavioral issues during grooming sessions, ensuring a positive experience for both pets and their owners
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners
- Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents
- Handled difficult customers diplomatically while addressing concerns promptly, minimizing negative feedback or potential conflicts
- Continuously updated knowledge on new pet styling trends and products, staying current with industry developments
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention
- Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments
Pet Stylist
Johnny's Doghouse
03.2021 - 11.2021
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners
- Troubleshot behavioral issues during grooming sessions, ensuring a positive experience for both pets and their owners
- Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents
- Handled difficult customers diplomatically while addressing concerns promptly, minimizing negative feedback or potential conflicts
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention
- Provided exceptional customer service, addressing any questions or concerns promptly and professionally to ensure satisfaction with each grooming experience
- Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments
- Built strong client relationships through excellent communication and customer service skills, leading to increased repeat business
- Kept cages, kennels, play yards, and grooming areas neat and clean
- Washed, trimmed and brushed animals to maintain good grooming standards
Front Desk Manager
Johnny's Doghouse
02.2020 - 11.2021
- Open and closed the building
- Greeted visitors and customers upon arrival, offered assistance, and answered questions
- Entered and updated sensitive customer information during check-ins and check-outs
- Responded to telephone, email and in-person inquiries regarding grooming and boarding appointments
- Kept accounts in balance and ran daily reports to verify totals
- Oversaw daily cash reconciliations, maintaining accurate financial records for the owner
- Checked guests in and out, made appointments, and processed payments
- Responsible for keeping front area, lobby, boarding room and backyard clean
- Took photos, made captions and posted on social media pages
Server/Bartender
Olde Sedona Bar & Grill
02.2019 - 02.2020
- Took food and drink orders
- Served meals
- Checked on guests frequently
- Bussed tables
- Handled money
- Swept, mopped, and prepared for guests
- Worked in a fast paced and high volume environment
- Greeted guests
- Checked customer IDs
Bather/Grooming Trainee
All Fur Love Pet Spa of Sedona
02.2019 - 12.2019
- Bathed, brushed and blow dried dogs and cats of all breeds and sizes
- Training to groom dogs and cats
Animal Health Technician
Verde Valley Humane Society
09.2018 - 01.2019
- Medically examine all new animals coming in, vaccinate, medicate and treat
- Schedule spay/neuter appointments and other miscellaneous vet visits
- Speak with the public and adopters about their new animal(s) and answer any questions they have
- Responsible for the health and well being of all 80+ animals in the shelter
Front Desk Coordinator
Verde Valley Humane Society
10.2017 - 09.2018
- Greet the customers as they come in, get them directed to which kennel staff they need to go with
- Answer phone calls helping direct people to the right place and answering questions or inquiries
- Complete dog licenses, animal intakes, and animal adoptions
- Handle money for adoptions, surrenders, donations
- Take photos and update adoption website
Kennel Staff
Verde Valley Humane Society
06.2017 - 10.2017
- Clean up feces, sanitize and scrub kennels
- Move dogs from different kennels, feed and water, and walk the dogs
- Do dishes, clean up any messes
- Check on the dogs periodically, making sure their kennels are still clean
- Showing customers dogs and telling them about their personalities
- Helping animal control intake animals
- Meet and greets with potential adopters
Laborer
Chicago Bridge & Iron Company
04.2017 - 05.2017
- Cleaning BRMs,
- Cleaning up debris from worksites
- Performing physical duties as assigned
- Maintain safety standards
Housekeeper
LaQunita Inn & Suites
04.2016 - 01.2017
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
Certified Nursing Assistant
Red Wing Health Center
03.2014 - 03.2016
- Worked mostly on a dementia unit, responsible for the care of 12-16 residents at a time
- Got them up in the morning, bathed, brushed teeth, etc
- Helped with feeding
- Did charting on residents information for the day and helped nurses or coworkers with whatever they needed help with
- Responsible for talking to and helping family members with their needs for their residents
Hostess/Cashier
Liberty's
09.2013 - 02.2014
- Greeted customers at the door, showed them to their table, alerted the server
- Ran the cash register for all dinner tickets
Hostess
Applebee's
06.2013 - 12.2013
- Greeted customers at the door and showed them to their table
- Let the server know when they had customers
- Gathered menus and stocked items and cleaned the bathroom at the end of my shift
Team Member/Trainer
Arby's
12.2010 - 05.2013
- Trained on front counter cashier, getting orders ready and handing them out
- Took orders on the drive-thru window, ran cash register and handed them out
- Trained on fryers, kitchen, prep, and maintenance around the building
- Trained all new employees
Education
High School Diploma -
Hastings Senior High School
Hastings, Mn05.2013
Skills
- Attention to detail
- Highly reliable
- Team player attitude
- Willingness to learn
- Positive Attitude
- Safety awareness
- Time Management
- Blueprint Reading
Timeline
Production Laborer
Wells Concrete
05.2023 - Current
Bartender/Server
Busted Nut Bar and Grill
11.2022 - 05.2023
Customer Service Representative
VCA Animal Referral and Emergency Center of Arizona
05.2022 - 09.2022
Pet Stylist
Doggie District
11.2021 - 05.2022
Pet Stylist
Johnny's Doghouse
03.2021 - 11.2021
Front Desk Manager
Johnny's Doghouse
02.2020 - 11.2021
Server/Bartender
Olde Sedona Bar & Grill
02.2019 - 02.2020
Bather/Grooming Trainee
All Fur Love Pet Spa of Sedona
02.2019 - 12.2019
Animal Health Technician
Verde Valley Humane Society
09.2018 - 01.2019
Front Desk Coordinator
Verde Valley Humane Society
10.2017 - 09.2018
Kennel Staff
Verde Valley Humane Society
06.2017 - 10.2017
Laborer
Chicago Bridge & Iron Company
04.2017 - 05.2017
Housekeeper
LaQunita Inn & Suites
04.2016 - 01.2017
Certified Nursing Assistant
Red Wing Health Center
03.2014 - 03.2016
Hostess/Cashier
Liberty's
09.2013 - 02.2014
Hostess
Applebee's
06.2013 - 12.2013
Team Member/Trainer
Arby's
12.2010 - 05.2013
High School Diploma -
Hastings Senior High School
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