Kelsey Reel
Dawson
Summary
Creative and community-focused professional with 10+ years of healthcare experience and recent leadership as an Activity Director. Skilled in designing engaging flyers, calendars, and event materials that connect with residents, families, and the wider community. Experienced in using visual storytelling and strategic outreach to build strong relationships, strengthen community ties, and promote brand growth in creative settings.
Overview
11
11
years of professional experience
Work History
Activity Director
Madison Healthcare Services
01.2025 - Current
- Developed and implemented activity programs enhancing resident engagement and satisfaction.
- Collaborated with healthcare staff to align activities with patient care plans.
- Coordinated logistics for events, ensuring resources and materials were readily available.
- Monitored resident participation levels to adapt programming for diverse interests.
Prior Authorization Specialist
Johnson Memorial Health Services
12.2019 - 12.2025
- Reviewed and verified prior authorization requests for compliance with insurance guidelines.
- Coordinated communication between healthcare providers and insurance companies to expedite approvals.
Unit Secretary
Mercy One Medical Center
03.2015 - 02.2019
- Coordinated patient scheduling, ensuring efficient time management and minimizing wait times.
- Handled incoming communications, directing inquiries to appropriate staff while maintaining professionalism.
- Maintained accurate medical records using electronic health record (EHR) systems, enhancing data integrity.
- Assisted in onboarding new staff, providing training on office procedures and systems usage.
Education
High School Diploma -
Dawson-Boyd
Dawson, MN06-2011
General Studies - General Studies
Minnesota State Community And Technical College
Moorhead, MN05-2012
Certificate - Administrative Assistant
Minnesota West Community And Technical College
Canby, MN05-2013
Skills
Visual Communication & Basic Graph Design
Event Planning & Promotion
Community Outreach
Effective Verbal & Written Communication
Adaptable & Creative Problem Solver
Detail-Oriented & Organized
Positive, Lighthearted Attitude
Prioritization & Time Management
Microsoft Office (Excel, Word, PowerPoint)
Familiar with Canva and Adobe
Professionalism & Punctuality
EPIC & Point Click Care proficiency
Timeline
Activity Director
Madison Healthcare Services
01.2025 - Current
Prior Authorization Specialist
Johnson Memorial Health Services
12.2019 - 12.2025
Unit Secretary
Mercy One Medical Center
03.2015 - 02.2019
High School Diploma -
Dawson-Boyd
General Studies - General Studies
Minnesota State Community And Technical College
Certificate - Administrative Assistant
Minnesota West Community And Technical College
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