Kelsey Schoen
Nevis
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
12
12
years of professional experience
Work History
Patient Care Coordinator
Essentia Health
Park Rapids
04.2007 - 02.2019
- Coordinated patient appointments and managed scheduling for healthcare services.
- Communicated with patients regarding treatment plans and follow-up care instructions.
- Trained new employees
- Assisted supervisor with miscellaneous duties
Education
Diploma - Medical Secretary
Northwest Technical College
Bemidji, MN05-2003
Skills
- Organized
- Detail oriented
- Honest
- Confidentiality
- Dependable
- Multi tasker
- Reliable
- Quick learner
- Efficient in Microsoft office
Timeline
Patient Care Coordinator
Essentia Health
04.2007 - 02.2019
Diploma - Medical Secretary
Northwest Technical College