Kendra Cook
Rosemount
Summary
Warm and welcoming Greeter known for high productivity and efficient task completion. Possess specialized skills in customer service, communication, and problem-solving. Excel in empathy, patience, and adaptability, ensuring positive first impressions and enhanced customer experiences. Committed to creating an inviting environment for all guests.
Overview
1
1
year of professional experience
Work History
Greeter
Buffalo Wild Wings
Apple Valley
09.2024 - Current
- Greeted and assisted customers to foster positive experiences.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Handled cash register transactions accurately and efficiently.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Assisted serving staff by taking guest drink orders and resolving conflicts.
- Maintained positive working relationship with fellow staff and management.
- Answered front desk phones.
Customer Service Representative
Skateville
Burnsville
01.2024 - 08.2024
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed customer payments quickly and returned exact change and receipts.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Serviced, cleaned and restocked restrooms.
- Managed dish area organization and cleanliness.
Education
General Studies
Rosemount High School
Rosemount, MNSkills
- Customer service
- Cash handling
- Team collaboration
- Inventory management
- Problem solving
- Effective communication
Timeline
Greeter
Buffalo Wild Wings
09.2024 - Current
Customer Service Representative
Skateville
01.2024 - 08.2024
General Studies
Rosemount High School
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