Kenna Rae Schaffer
Moorhead
Summary
As I plan my future at UND, my goal is to enter the field of social work with a focus on children and adolescents. I am seeking a position that will help me build strong customer service skills, develop new abilities I can carry into my future career, and allow me to continue following my passion for caring for children.
Overview
2
2
years of professional experience
Work History
Nanny
Kreiger Family
05.2024 - Current
- Provided attentive and responsible childcare in a home setting
- Supported children’s daily routines, activities, and safety
- Demonstrated patience, communication, and problem-solving skills
- Built trusting relationships with children and parents
The Salon Professional Academy (TSPA)
Fargo
12.2023 - Current
- Performed administrative and front desk duties
- Greeted clients and managed scheduling and check-ins
- Provided customer service both in person and over the phone
- Maintained organization of office and reception areas
Leela & Lavender
08.2024 - 06.2025
- Delivered high-quality customer service to meet individual client needs
- Assisted with retail sales and product organization
- Maintained a positive and professional atmosphere
Suntana
Moorhead
12.2023 - 06.2024
- Provided friendly and professional customer service in a fast-paced environment
- Cleaned and disinfected tanning beds and equipment following health and safety guidelines
- Assisted customers with retail purchases and product recommendations
- Handled cash and maintained a clean, welcoming workspace
Education
High School Diploma -
Dilworth Glyndon Felton High School
Glyndon, MN05-2026
Skills
- Customer Service
- Client Relations
- Childcare
- Youth Supervision
- Communication
- Interpersonal Skills
- Conflict Resolution
- Problem Solving
- Time Management
- Organization
- Teamwork
- Leadership
- Administrative Operations
- Front Desk Operations
- Confidentiality
- Professional Conduct
Awards And Trainings
- Middle School Rebel Student Award
- High School Rebel Student Award
- Stay Home Alone: Safety & Emergency Planning
- Babysitter Camp: CPR Training
- Care for kids
- Phorest Point of Sale Software
Key Skills
- Customer Service & Client Relations
- Childcare & Youth Supervision
- Communication & Interpersonal Skills
- Conflict Resolution & Problem Solving
- Time Management & Organization
- Teamwork & Leadership
- Administrative & Front Desk Operations
- Confidentiality & Professional Conduct
Education - Activities And Leadership Experience
- BAS Dance Studio, Participant, 01/01/13 - 12/31/15
- Community Education Basketball Program, Participant, 01/01/15 - 12/31/20
- Dilworth-Glyndon-Felton (DGF) Middle & High School Basketball, Athlete, 01/01/19 - 12/31/23
- DGF High School Basketball, Team Manager, 01/01/22 - 12/31/23
- DGF Girls Hoops, Participant, 01/01/21 - 12/31/23
- DGF 5th Grade Girls Basketball, Student Coach, 01/01/23 - Present
- DGF High School Student Council, Member, 01/01/23 - Present
- DGF RISE Club, Member, 01/01/23 - Present
References
- TamiLynn Fortier, Owner of JTF Trucking, sjmfortier@hotmail.com, 701.373.5507
- Samantha Lehse, Owner of Sams Daycare, slehse@gmail.com, 701.541.2008
Timeline
Leela & Lavender
08.2024 - 06.2025
Nanny
Kreiger Family
05.2024 - Current
The Salon Professional Academy (TSPA)
12.2023 - Current
Suntana
12.2023 - 06.2024
High School Diploma -
Dilworth Glyndon Felton High School