Kennedy Neuhaus
Becker
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
Monticello
12.2025 - Current
- Provided excellent customer service in a fast-paced restaurant environment.
- Maintained cleanliness of tables and dining area throughout shifts.
- Resolved guest concerns swiftly to maintain satisfaction levels.
- Provided excellent customer service to ensure satisfaction.
Bartender Trainer
Red Robin
Davenport
11.2023 - 10.2025
- Trained new bartenders on beverage preparation and customer service standards.
- Conducted assessments to evaluate bartender performance and compliance with procedures.
- Provided friendly and efficient service to enhance customer experience.
- Maintained cleanliness and organization of bar area during shifts.
- Assisted in inventory management and restocking supplies as needed.
- Handled cash and processed payments accurately at the register.
- Engaged with customers to build rapport and encourage repeat visits.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender Trainer
Red Robin
Apple Valley
09.2013 - 10.2023
- Trained new bartenders on beverage preparation and customer service standards.
- Conducted assessments to evaluate bartender performance and compliance with procedures.
- Mixed cocktails and beverages according to established recipes.
- Provided friendly and efficient service to enhance customer experience.
- Maintained cleanliness and organization of bar area during shifts.
- Assisted in inventory management and restocking supplies as needed.
- Handled cash and processed payments accurately at the register.
- Engaged with customers to build rapport and encourage repeat visits.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Education
Lakeville North High School
Lakeville, MNSkills
- Customer service
- Conflict resolution
- Team training
- Organizational skills
- Building rapport
- Punctuality and reliability
- Problem-solving
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Server
Applebee's Neighborhood Grill & Bar
12.2025 - Current
Bartender Trainer
Red Robin
11.2023 - 10.2025
Bartender Trainer
Red Robin
09.2013 - 10.2023
Lakeville North High School