Kersten Benning
Eagan
Summary
Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Professional cleaner prepared for this role with extensive experience in maintaining immaculate living spaces. Proven ability to manage multiple tasks efficiently while ensuring high-quality results. Known for strong teamwork and adaptability, reliably meeting client needs with flexibility.
Overview
8
8
years of professional experience
Work History
Professional House Cleaner
Two Maids & A Mop Franchising
Eagan, MN
02.2026 - Current
- Trained new team members on cleaning techniques and safety protocols.
- Managed time efficiently to complete multiple cleaning assignments per day.
- Utilized industry-standard cleaning tools and equipment to ensure high-quality service.
- Implemented best practices for maintaining cleanliness in residential properties.
Lead Infant Teacher
Kiddie Academy
01.2024 - 09.2025
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Developed and enforced positive strategies to encourage good behavior.
- Maintained daily records of activities, behaviors, meals served, naps taken. for each child.
Barista, Barista Trainer
Starbucks
12.2018 - 03.2025
- Operating the register/point of sales, drive-thru, crafting beverages and preparing food items
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Received and accurately processed customer payments.
Teacher Assistant
KinderCare Learning Center
12.2021 - 08.2023
- Assist my teacher with curriculum activities throughout the day
- Help prep classroom throughout the day
- Stand in lead if teacher is gone
Customer Experience Specialist
Delta Air Lines
07.2021 - 11.2021
- Maintained records of all interactions with customers in a database system.
- Collected deposits or payments and arranged for billing.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Front End Operations
Costco
09.2020 - 08.2021
- Ensured compliance with company policies related to front end operations.
- Ensured front end operations ran smoothly, efficiently and met customer service standards.
- Issued receipts, refunds, credits or change due to customers.
- Counted and balanced cashier drawers.
Education
Associate of Arts degree - communication studies
Normandale Community College
12.2019
High School Diploma - marching band, cross country running, Spanish
Lakeville North High School
06.2016
Skills
- Motor skills enhancement
- Health and safety
- Infant CPR certification
- Classroom organization
- Team collaboration
- Point-of-sale system operation
- Purchase assistance
- Opening and closing duties
- Multitasking and organization
- Active listener
- Reliability and punctuality
- Deep cleaning expertise
- Customer service
- Detail-oriented
Timeline
Professional House Cleaner
Two Maids & A Mop Franchising
02.2026 - Current
Lead Infant Teacher
Kiddie Academy
01.2024 - 09.2025
Teacher Assistant
KinderCare Learning Center
12.2021 - 08.2023
Customer Experience Specialist
Delta Air Lines
07.2021 - 11.2021
Front End Operations
Costco
09.2020 - 08.2021
Barista, Barista Trainer
Starbucks
12.2018 - 03.2025
High School Diploma - marching band, cross country running, Spanish
Lakeville North High School
Associate of Arts degree - communication studies
Normandale Community College