Kettly Brushaber
Shoreview
Summary
Accomplished employee focused on meeting customer expectations and achieving company goals. Drives success by motivating others within the team, and ensuring customer needs are looked after and met promptly. Dedicated to problem solving with creative solutions creating the best outcome for both customers and other employees.
Overview
2
2
years of professional experience
Work History
Wellness Center Supervisor
Bethel University
01.2024 - Current
- Working both at the front desk and on the gym floor. This job required cleaning the gym, answering phone calls, and responding to customer questions.
- Monitored front areas so that questions could be promptly addressed.
- Used active listening and customer service skills to problem solve things customers had questions about.
- Organized and cleaned the spaces where people worked out.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Adventure Area Specialist
Trout Lake Camp
05.2024 - 08.2025
- Ran adventure style activities for middle school aged children during the summer.
- Used strong active listening skills to meet each camper's needs during activities, ensuring their felt safe and comfortable.
- Developed strong interpersonal skills with both campers and adult staff to create a comfortable environment.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Devised and implemented processes and procedures to streamline operations.
- Frequently inspected production area to verify proper equipment operation.
- Interacted with parents and guardians using strong customer service skills, answering questions about camp before they dropped their children off.
Education
Bachelor of Science - Biokinetics
Bethel University
Arden Hills, MN05-2027
3 A Level Certifications, 11 GCSE Certifications -
The Hollyfield School And Sixth Form Center
Surbiton, South West London06-2023
Skills
- Workplace safety
- Creative solutions
- Verbal and written communication
- Conflict resolution
- Customer service
- Employee motivation
- Team building
Duke of Edinburgh award
An award for those in British and European schools involving a set number of volunteer hours, participation in a sport, and a 2-day land navigation camping trip. I achieved the bronze award, and completed 75 volunteer hours, participation in rock climbing, Track and field and Netball, and completed the hike with minimal assistance.
Timeline
Adventure Area Specialist
Trout Lake Camp
05.2024 - 08.2025
Wellness Center Supervisor
Bethel University
01.2024 - Current
Bachelor of Science - Biokinetics
Bethel University
3 A Level Certifications, 11 GCSE Certifications -
The Hollyfield School And Sixth Form Center
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