KATIE LINDHOLM
Saint Louis Park
Summary
Dynamic and results-driven professional with extensive experience in the service industry, excelling in customer service and suggestive selling. Proven ability to enhance team performance through effective training and collaboration. Highly reliable and driven, strong time management and prioritization skills.
Overview
4
4
years of professional experience
Work History
BARTENDER
BOKETTO
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
SERVER
BLVD KITCHEN & BAR
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
MANAGER
THE LOCAL MINNEAPOLIS
02.2023 - 06.2023
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
Bartender Shift Manager
ROJO MEXICAN GRILL
04.2022 - 01.2023
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
BARTENDER
HAZELWOOD FOOD AND DRINK
07.2021 - 04.2022
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
ST. LOUIS PARK HIGH SCHOOL
ST. LOUIS PARK, MN06-2008
Skills
- Suggestive selling
- Customer service expertise
- Patience and tolerance
- Strong multitasking
- Customer service
- Highly reliable
- Sales expertise
- Team training and development
- Team player attitude
Timeline
BARTENDER
BOKETTO
10.2024 - Current
SERVER
BLVD KITCHEN & BAR
06.2023 - Current
MANAGER
THE LOCAL MINNEAPOLIS
02.2023 - 06.2023
Bartender Shift Manager
ROJO MEXICAN GRILL
04.2022 - 01.2023
BARTENDER
HAZELWOOD FOOD AND DRINK
07.2021 - 04.2022
High School Diploma -
ST. LOUIS PARK HIGH SCHOOL
Similar Profiles
ARYA PANDEYARYA PANDEY
Business Development Executive at Boketto TravelsBusiness Development Executive at Boketto Travels
Jenna PiehlJenna Piehl
Shift Manager at Noodles & CompanyShift Manager at Noodles & Company
Grace LeamanGrace Leaman
Certified Nursing Assistant - Medication Passer at Stonebay Senior LivingCertified Nursing Assistant - Medication Passer at Stonebay Senior Living