Kevin Webb
Minneapolis
Summary
As quality professional with focus on delivering high standards, effective in improving processes and ensuring product integrity. Known for strong team collaboration and adaptability to changing needs. Expertise in quality management systems and root cause analysis, with reliable and results-oriented approach.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Quality Specialist/Training Specialist
CSL Plasma
Minneapolis, MN
07.2022 - Current
- Daily review of all plasma center processes via generating data reports
- Performance observations of center staff
- Oversight of CLIA, FDA, GHA regulations and compliance
- Proficient in Trackwise and Veeva deviation management systems
- Enforcement of SOPs and work instructions in a regulated environment
- Maintained and improved center QMS
- Maintained role as quality specialist with added responsibility of center training oversight of 40+ employees.
- Conducted orientations for new hires and provided oversight throughout onboarding training for groups of up to 5 new hires.
- Reviewed ongoing training/revision assignments in electronic training management system
- Ensured compliance with quality standards through systematic audits and inspections.
- Developed and implemented quality control procedures, enhancing operational efficiency.
Hospital Services Team Lead
Blood Assurance
Chattanooga, TN
09.2021 - 05.2022
- Supervised and lead a team of up to 8 people to process and distribute blood components on a daily basis.
- Unique logistical problem solving with equipment, people, couriers/routes, hospitals, etc.
- Created a daily/weekly schedule for everyone on my team including weekends/holidays
- Went through discipline processes with employees (when necessary)
- Coordinated training and signed others off on various processes
- Conducted the interviews/hiring process for new employees, as well as performance reviews for my current employees to determine pay increases.
- Strict enforcement of SOP/PPE guidelines per FDA regulations.
- Helped to update SOPs when new equipment/procedures were implemented.
- Assistant Hospital Services Team Lead (June 2021-Sept 2021)
- Aided team lead with training
- Daily/Monthly/Quarterly/Annual maintenance/QC of some lab equipment (hand sealers, centrifuges, blast freezer)
- More responsibility to help others/elevated job knowledge.
- Delivered blood to local hospitals in emergency situations
Product Technician
Blood Assurance
Chattanooga, TN
08.2019 - 06.2021
- Checked-in blood from mobile draws/Blood Assurance Facilities
- Spun units in centrifuges before plasma extraction and component preparation
- Took orders from hospitals, packed components for shipment, set up transportation with Blood Assurance couriers or 3rd party courier service.
Maintenance Technician
Monarch House Assisted Living Community
Newnan, GA
08.2018 - 06.2019
- Worked with one other technician to oversee the upkeep of a 41 room assisted living facility
- Tasks ranged from things like paint touch-ups, hanging things on walls, moving furniture around to waterproofing the roof, drywall repair, minor HVAC work, and much more.
- Learned a lot of new things on the job and as I was doing them
- Worked closely with people of all ages (residents and families/employees)
- Coordinated with contracted service providers when necessary (whole building plumbing, elevator repair, landscaping, cable TV)
Education
Human Biology
Indiana University
Bloomington, IN01-2018
High School Diploma -
Chesterton High School
Chesterton, IN01-2013
Skills
- Proficient in using Microsoft Office suite tools
- Understanding of regulatory compliance and safety protocols
- Practical lab skills from college and Blood Assurance
- Preventive actions
- Documentation control
- Product inspection
- Failure modes and effects analysis
- Quality management systems
- Corrective actions
- Quality improvements
- Detail-oriented
- Internal audits
- Regulatory compliance
Accomplishments
- Achieved significantly reduced open errors by developing a process for scheduled employee counseling and review with accuracy and efficiency.
- Used Microsoft Excel to develop equipment, supply, and activity tracking spreadsheets. The sheets were then presented to other centers in the area due to their effectiveness.
- Collaborated with team of Center Operations in the development and implementation of No Saline Protocol, transition to RIKA collection devices, and oversight of software updates.
Certification
CQIA - Certified Quality Improvement Associate (ASQ)
Timeline
Quality Specialist/Training Specialist
CSL Plasma
07.2022 - Current
Hospital Services Team Lead
Blood Assurance
09.2021 - 05.2022
Product Technician
Blood Assurance
08.2019 - 06.2021
Maintenance Technician
Monarch House Assisted Living Community
08.2018 - 06.2019
Human Biology
Indiana University
High School Diploma -
Chesterton High School