Kevin Yang
Summary
Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of any task throw at me. Motivated to learn, grow and excel in any industry.
Overview
6
6
years of professional experience
Work History
Night Shift Lead
Dashmart
Saint Paul, MN
01.2021 - Current
- Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Resolved conflicts among team members, fostering a respectful and collaborative work atmosphere.
- Oversaw maintenance schedules for equipment used during the night shift, minimizing downtime due to breakdowns or repairs while maximizing operational efficiency.
Waiter
Destiny Cafe 2
Saint Paul, MN
09.2019 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
- Prepared beverages and filled food orders for customers.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Checked identification to enforce age regulations for alcoholic beverages.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Haunt Actor
Haunted House At State Fair
Saint Paul, MN
09.2018 - 09.2019
- Captured audience by making audience laugh, cry and become excited, shocked and scared.
- Performed humorous and serious interpretations of emotional actions and situations, using body movements and gestures.
Education
Century College
Saint Paul, MNHigh School Diploma -
Como Park Senior High School
Saint Paul, MN06.2019
Skills
- Food spoilage prevention
- Guest relations management
- Dining area maintenance
- Food and beverage pairings
- Solo singing
- Choir performances
- Stunts expert
- Acting
- Customer Service
- Team motivation
- Shift leadership
- Teamwork and collaboration
Timeline
Night Shift Lead
Dashmart
01.2021 - Current
Waiter
Destiny Cafe 2
09.2019 - 03.2020
Haunt Actor
Haunted House At State Fair
09.2018 - 09.2019
Century College
High School Diploma -
Como Park Senior High School
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