Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Keysha Fuentes Ramos

Balaton

Summary

Customer-focused and highly organized professional with over 3 years of progressive experience in operations, logistics, and service coordination within a high-volume retail and warehouse setting. Demonstrated ability to support cross-functional teams, manage inventory records, and provide exceptional customer service. Adept at handling client inquiries, compiling reports, and facilitating internal communications to meet business objectives. Excited to bring a collaborative, service-driven mindset to the Sales Coordinator role at Sonesta.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Worker

AAFES - BX Exchange
11.2023 - Current

· Coordinate the storage, movement, and delivery of merchandise to ensure timely fulfillment of inventory requests across departments.

· Compile and maintain accurate documentation on inbound and outbound shipments, assisting leadership in weekly reporting and analysis.

· Collaborate with teams to streamline logistics, meeting internal deadlines and compliance standards for large-scale product movement.

· Support event-based inventory rollouts and seasonal promotional planning through organized stock preparation and team communication.

Laborer / Stocker

AAFES – BX Exchange
03.2021 - 11.2023
  • Assisted in execution of promotional merchandising plans, ensuring accurate product placement and presentation for retail success.
  • Responded quickly to customer and department requests, regularly coordinating between stocking and front-line staff to fulfill needs.
  • Tracked and organized replenishment cycles, helping ensure optimal inventory levels for consistent sales performance.

Education

Bachelor of Science - Physical Therapy

Test College
Flagstaff, AZ
08-2027

Skills

  • Customer & Client Service
  • Administrative Support & Data Entry
  • Inventory & Records Management
  • Report Compilation & Documentation
  • Event & Sales Coordination Support
  • Interdepartmental Communication
  • Microsoft Office Suite (Excel, Outlook, Word)
  • Time Management & Organization
  • Problem Solving & Conflict Resolution

Certification

  • AAFES Retail Operations Training
  • OSHA Warehouse Safety (Internal)
  • Customer Service Excellence (Internal)

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Warehouse Worker

AAFES - BX Exchange
11.2023 - Current

Laborer / Stocker

AAFES – BX Exchange
03.2021 - 11.2023

Bachelor of Science - Physical Therapy

Test College
Keysha Fuentes Ramos