Khalid Mohamed
Eden Prairie
Summary
Proven Sales Associate and Cashier with a track record of enhancing customer loyalty and streamlining checkout processes. At Home Depot, I excelled in customer service excellence and point of sale proficiency, significantly improving transaction accuracy. Known for exceptional work ethic, integrity, and the ability to foster repeat business through genuine customer relationships.
Knowledgeable with sales and having a solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
2
2
years of professional experience
Work History
Cashier
Home Depot
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Increased sales of promotional items by informing customers about current offers.
- Improved efficiency, organized checkout area for optimal workflow.
- Enhanced customer loyalty by participating in rewards program enrollment.
Sales Associate
N/A
01.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
Education
No Degree -
Eden Praire Highschool
Eden Prairie, MN06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Cash handling
- Professionalism and courtesy
- Decision making aptitude
- Point of sale proficiency
Languages
Somali
Native or Bilingual
English
Native or Bilingual
Arabic
Elementary
Timeline
Cashier
Home Depot
03.2024 - Current
Sales Associate
N/A
01.2023 - 02.2024
No Degree -
Eden Praire Highschool
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