Khan Mangok
Minneapolis
Summary
Experienced DSP knowledgeable about safe patient ambulation, personal grooming assistance, and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional Caregiver
Sevita
12.2024 - Current
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Security Officer
Allied Universal Security Services
05.2024 - 09.2024
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Sales Associate
Burlington
06.2023 - 09.2023
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
TJ Maxx Distribution Center
05.2022 - 08.2022
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Science - Biochemistry
University Of Minnesota Duluth
Duluth MN05-2027
High School Diploma -
Champlin Park High School
Champlin, MN05-2023
Skills
- First aid and CPR
- Meal preparation
- Disability awareness
- Adaptive equipment use
- Emotional support
- Documentation
- Time management
- Empathetic listening
- Daily living activities assistance
- Medication administration
- Flexible schedule
- Safety awareness
- Verbal and written communication skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved behavioral issues.
- Resolved product issue through consumer testing.
- Assisted management with the training of new staff members.
- Helped company recover $10000 by identifying and reporting internal theft.
- Completed CPR and First Aid Training.
Affiliations
- National Society Of Black Engineers
- Black Men Serving Excellence
Certification
- Direct Support Professional Certification (DSP) - National Alliance for Direct Support Professionals.
- Certified Medication Aide (CMA) - State Departments of Health.
- CPR
Languages
English
Native or Bilingual
Nuer
Native or Bilingual
Timeline
Direct Support Professional Caregiver
Sevita
12.2024 - Current
Security Officer
Allied Universal Security Services
05.2024 - 09.2024
Sales Associate
Burlington
06.2023 - 09.2023
Sales Associate
TJ Maxx Distribution Center
05.2022 - 08.2022
Bachelor of Science - Biochemistry
University Of Minnesota Duluth
High School Diploma -
Champlin Park High School
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