KIM KONKOL
Slayton,MN
Summary
Retail Sales Manager with 39 years at Minnwest Bank, providing exceptional customer service and relationship-building. Knowledgeable in trip coordination and group escorting, ensuring seamless travel experiences. Known for problem-solving and a warm personality.
I still fill in at the bank as needed to cover vacations, but really miss the customers. They have been loyal and are sad that the bank quit offering this program after covid. I am interested in escorting bus trips on a part-time basis. I have also taken groups on one day outings to various theaters, etc.
Overview
38
38
years of professional experience
Work History
Retail Sales Manager
Minnwest Bank
05.1986 - 12.2023
- Helped customers with their banking needs for 39 years, always providing personal, friendly service
- Trained and supported new team members in customer service best practices.
- Built strong relationships with customers-many became friends over the years.
- Known for patience, problem-solving, and a genuine interest in people.
Bank Travel Escort-Senior Club Program
Minnwest Bank
01.2003 - 03.2020
- Planned and escorted group trips for bank club members to destinations across the Midwest and beyond. One of my favorite locations is Branson, Mo.
- Worked closely with bus companies, hotels and attractions to make sure every trip ran smoothly.
- Welcomed passengers, provided travel updates and fun commentary, and made sure everyone felt included and cared for.
- Handled details like check-ins, tickets and safety checks so travelers could simply relax and enjoy.
- Keep a calm and friendly approach with a sense of humor even when things don't go as planned!
Education
High School Diploma -
Slayton High School
Slayton, MN05.1975
Skills
- Customer Service and excellent people skills and a warm welcoming personality
- Experienced group escort and trip coordinator
- Comfortable speaking to groups and sharing local facts or stories
- Calm under pressure, reliable and safety minded
- Flexible schedule
Timeline
Bank Travel Escort-Senior Club Program
Minnwest Bank
01.2003 - 03.2020
Retail Sales Manager
Minnwest Bank
05.1986 - 12.2023
High School Diploma -
Slayton High School
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