Kimberly Miesner
North Branch
Summary
Dynamic professional with extensive experience in healthcare roles, excelling in efficient record organization and collaborative communication. Proven track record in enhancing compliance and operational efficiency, while fostering positive relationships with clients and staff. Skilled in healthcare management software and dedicated to continuous improvement.
Overview
25
25
years of professional experience
Work History
Co-Administrator
St. Raphael's Home Care Services
05.2025 - 06.2025
- Managed daily operations for the Minnesota office and provided support as needed for Wisconsin and Iowa offices.
- Ensured personnel records were accurate and complete, conducted Background Checks on new employees for MN and WI.
- Ensured accuracy of client Census in MN, WI and IA to ensure appropriate staffing needs were met.
- Evaluated client and organizational needs and feedback to facilitate service improvements.
- Ensured that the VA Authorizations remained current, maintaining schedules.
- Audited MN and IA charts for compliance with Minnesota state healthcare regulations and standards, and WI charts for compliance with Wisconsin state healthcare regulations and standards.
- Collected, arranged, and input information into organization charting data system for new clients in all three states, ensuring the nursing staff had access to all pertinent client information.
- Facilitated improvements to charting data system to meet the changing needs of the organization.
- Developed effective improvement plans to increase company revenue and maintain compliance with MDH regulations.
- Conducted regular reviews and Audits of operations and employee documentation and identified areas for improvement and developed and implemented plans for correction and provided education to employees.
- Devised and implemented processes and procedures to streamline operations and provided eduction to employees.
- Cultivated positive relationships with clients, employees and the Veteran's Administration (VA).
- Helped meet changing demands of the growing company by recommending improvements and developing procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Assisted with preparation of the organization's budget, including monitoring expenditures and optimizing resource use.
- Audited and ensured St. Raphael's compliance with MN, IA and WI state and federal regulations including health and safety standards.
- Assisted with the organization of the Wisconsin office and developed policies and procedures for ensured compliance with regulations.
Administrative Assistant
St. Raphael's Home Care Services
09.2024 - 05.2025
- Assisting in managing daily operations for the Minnesota, Wisconsin and Iowa clients.
- Ensured that the VA Authorizations stayed current, maintaining scheduling benchmarks and metrics in Minnesota, Iowa and Wisconsin.
- Audited charts for compliance per company and state policy.
- Oversaw the daily operation of the healthcare company, including staffing, scheduling and resource allocation.
- Ensured company operated in compliance with Minnesota state healthcare regulations and standards for MN and IA clients and Wisconsin state healthcare regulations and standards for WI clients.
- Provided administrative support to staff delivering care to patients.
- Facilitated good working relationship with VA representatives in MN, IA and WI.
- Developed and implemented procedures to ensure compliance with state survey and conducted audits to ensure continued compliance.
- Provided direct support and education to the Administrator of the Wisconsin office, on site for a week to ensure preparedness for accreditation and state survey/audit for WI company licensure.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated positive relations with interdisciplinary team, ie: organized scheduling of clients for DON and PT.
Home Care Registered Nurse
St. Raphael's Home Care Services
01.2024 - 09.2025
- Provided Skilled Nursing Services to clients in their homes.
- Facilitated communication with the Veteran's Administration (VA) regarding services, continued needs, changing needs etc.
- Updated and developed care plans, individualized for each VA client, adjusted or changed as needed to meet the client's individual needs.
- Coordinated and collaborated with various multidisciplinary teams including VA doctors, nurses and therapists to coordinate care and promote client safety and health.
- Educated and supervised client and family members regarding fall prevention strategies, self-care techniques and nursing care needs.
- Took vital signs to assess patient health progress and needs.
- Educated family members and caregivers on patient care instructions.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Implemented care plans for client treatment after assessing physician medical regimens and educated HHA's on each client's individual needs.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Evaluated patient histories, complaints, and current symptoms.
RN Manager, ADON, DON
Lakeside Medical Center
02.2001 - 06.2015
RN Supervisor
Northern Pines Assisted Living
02.2016 - 12.2021
RN
Ecumen
01.2022 - 11.2022
RN
Parmly
01.2023 - 12.2023
Education
Associate of Science - Nursing
St. Catherine University
Saint Paul, MN01-1998
Skills
- Efficient record organization
- Collaborative communication skills
- Efficient appointment management
- Efficient workflow organization
- Thorough documentation practices
- Understanding of HIPAA compliance requirements
- Patient information organization
- Interdepartmental collaboration
- Medical transcription expertise
- Healthcare office administration
- Medical terminology expertise
- Experience with healthcare management software
- Appointment coordination
- Proficient in multi-line phone systems
Timeline
Co-Administrator
St. Raphael's Home Care Services
05.2025 - 06.2025
Administrative Assistant
St. Raphael's Home Care Services
09.2024 - 05.2025
Home Care Registered Nurse
St. Raphael's Home Care Services
01.2024 - 09.2025
RN
Parmly
01.2023 - 12.2023
RN
Ecumen
01.2022 - 11.2022
RN Supervisor
Northern Pines Assisted Living
02.2016 - 12.2021
RN Manager, ADON, DON
Lakeside Medical Center
02.2001 - 06.2015
Associate of Science - Nursing
St. Catherine University
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