Kimberly Seelen
Pierz
Summary
Accomplished Certified Pharmacy Technician Supervisor with a proven track record at Onamia Drug, enhancing team skills and boosting efficiency. Excelled in operations support and customer service, significantly improving client satisfaction. Expert in problem-solving and prioritizing tasks, ensuring seamless pharmacy operations.
Overview
26
26
years of professional experience
Work History
Certified Pharmacy Technician
Thrift White
2024.02 - Current
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Certified Pharmacy Technician
MLHS Hospital Pharmacy
2022.03 - 2024.02
Certified Pharmacy Technician Supervisor
Onamia Drug
1998.04 - 2022.03
- Championed continuing education opportunities for staff members, promoting professional development and enhancing skill sets across the team.
- Coordinated schedules for pharmacy staff members while considering workload demands and individual availability to ensure adequate coverage during peak hours.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Trained pharmacy interns and newly hired pharmacy technicians.
Education
Business Administration And Management
St. Cloud Technical College
St. Cloud MN05.1998
Skills
- Problem-solving skills
- Operations Support
- Certified Pharmacy Technician (CPhT)
- Attention to Detail
- Customer Service
- Prioritization and Organization
- Employee Training
Timeline
Certified Pharmacy Technician
Thrift White
2024.02 - Current
Certified Pharmacy Technician
MLHS Hospital Pharmacy
2022.03 - 2024.02
Certified Pharmacy Technician Supervisor
Onamia Drug
1998.04 - 2022.03
Business Administration And Management
St. Cloud Technical College
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