Kimberly Zych
Beardsley
Summary
Dynamic Office Manager at Amanda Frederick State Farm with proven expertise in customer service and office management. Enhanced team productivity through effective task delegation and maintained confidentiality of sensitive information. Skilled in payroll processing and organizational efficiency, ensuring compliance and accuracy in all financial records. Committed to delivering exceptional support and solutions.
Overview
12
12
years of professional experience
Work History
Office Manager
Amanda Frederick State Farm
01.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Clerk/Treasurer
Township of Browns Valley
01.2018 - Current
- Ensured compliance with local, state, and federal laws through meticulous auditing of municipal accounts.
- Managed payroll processes for all employees, ensuring timely and accurate disbursement of salaries.
- Safeguarded municipal funds through proper cash handling procedures and regular bank reconciliations.
- Improved financial record accuracy by diligently maintaining and updating accounting records for the municipality.
- Maintained organized filing systems for easy retrieval of financial documents during audits or investigations.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
Personal Banker
First Independent Bank
03.2013 - 12.2021
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Promoted financial products by maintaining excellent service offering knowledge.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Education
Associate of Applied Science - Occupational Therapy
NDSCS
Wahpeton ND 05-2012
Skills
- Customer service
- Office management
- Organizational skills
- Data entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
Timeline
Office Manager
Amanda Frederick State Farm
01.2022 - Current
Clerk/Treasurer
Township of Browns Valley
01.2018 - Current
Personal Banker
First Independent Bank
03.2013 - 12.2021
Associate of Applied Science - Occupational Therapy
NDSCS
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