Kipper Lundberg
Retail Fulfilment Expert
Maplewood
Summary
I aim to contribute to company success while expanding my expertise and growing within my career. I am willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
4
4
years of professional experience
Work History
Fulfillment Expert
Target
11.2024 - Current
- Streamlined order fulfillment processes to enhance efficiency and accuracy in product delivery.
- Managed inventory levels, ensuring optimal stock availability and minimizing discrepancies.
- Collaborated with team members to execute daily operational tasks effectively and meet customer needs.
- Utilized warehouse management systems for tracking orders and maintaining accurate shipping records.
- Assisted in training new staff on safety protocols and standard operating procedures.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Interacted with guests in friendly and knowledgeable way.
Shift Supervisor
Pet Supplies Plus
05.2024 - 11.2024
- Taking care of small animals, reptiles, fish, and birds in accordance with animal care guidelines
- Overseeing grooming salon duties and managing appointments
- Maintaining high standards for customer service and working with customers to solve problems
- Promoting private brand products by taking pictures of customers and their pets and uploading them to social media
- Monitored sales metrics and customer feedback to identify areas for improvement and enhance service delivery.
- Picked online orders for pick-up and delivery
- Completed store opening and closing procedures and balanced tills.
- Completed cash and credit card transactions accurately using POS software.
- Engaging in store run community events
- Trained and mentored new team members, enhancing overall staff performance and customer service skills.
- Supervised daily store operations, ensuring compliance with company policies and procedures.
Warehouse Associate
Harley Automotive Group
12.2022 - 08.2023
- Reading order forms accurately to find the products needed throughout the warehouse.
- Working collaboratively with my coworkers to speed up distribution.
- Conducted regular inventory checks to ensure accuracy and prevent stock discrepancies.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently lifted materials weighing as much as 75 pounds.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Maintaining cleanliness and safety with routine inventory and cleaning.
- Helped train new employees in safe practices and warehouse procedures.
Bookkeeper/Cashier/Stocker
Festival Foods
02.2022 - 09.2022
- Monitored product expiration dates, reducing waste through proactive inventory management.
- Maintained effective team member communication.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Implemented best practices for cash handling to ensure accuracy in daily reconciliations.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Processed customer transactions accurately and efficiently using POS systems.
- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Education
Associate Degree in Marketing - Marketing
St Paul College
Saint Paul, MN 05.2001 -
High School Diploma -
Roseville Area High School
Roseville, MN 05.2001 -
Skills
- Customer Service
- POS Experience
- Animal Care
- Packing expertise
- Time management
- Team collaboration
- Quick learner
- Retail merchandising
- Mentoring and training
- Critical thinking
Timeline
Fulfillment Expert
Target
11.2024 - Current
Shift Supervisor
Pet Supplies Plus
05.2024 - 11.2024
Warehouse Associate
Harley Automotive Group
12.2022 - 08.2023
Bookkeeper/Cashier/Stocker
Festival Foods
02.2022 - 09.2022
Associate Degree in Marketing - Marketing
St Paul College
05.2001 -
High School Diploma -
Roseville Area High School
05.2001 -