Kirk Hyman
Minneapolis
Summary
Customer service representative with a proven track record of providing friendly, professional, and courteous service. Skilled in building strong customer relationships, addressing needs promptly, and paying close attention to detail. Committed to delivering exceptional service to enhance the overall customer experience and demonstrates the ability to adapt to diverse customer needs and preferences.
Overview
5
5
years of professional experience
Work History
Sales Associate/Stocker/Cashier
Walmart
12.2020 - 09.2022
- Built rapport with customers by providing quality customer service and problem solving.
- Keeping the sales-floor stocked to ensure customers find what they came for and leave satisfied.
- Expanding product knowledge to better assist customers in finding what they want or providing alternatives if needed.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Ensuring the sales-floor remains presentable for a pleasant shopping experience.
Advisor/ Sales Associate
Best Buy
10.2022 - 06.2025
- Assisted customers in product selection, fostering positive shopping experiences.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to meet sales targets and improve customer service.
- Developed knowledge of product features to effectively address customer inquiries.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Lewiston-Porter Senior High School
Youngstown, NY07.2020
Skills
- Customer engagement
- Problem Solving
- Effective time management
- Teamwork and collaboration
- Multitasking
- Organizational skills
- Active listening
- Product knowledge
- Inventory management
Timeline
Advisor/ Sales Associate
Best Buy
10.2022 - 06.2025
Sales Associate/Stocker/Cashier
Walmart
12.2020 - 09.2022
Lewiston-Porter Senior High School
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