Kirsten Skoglund
Virginia
Summary
Experienced Direct Support Professional delivering compassionate personal care, driving behavior monitoring, and ensuring client safety. Known for strong interpersonal skills and the ability to facilitate social engagement, ready to support individual needs and enhance quality of life.
Overview
12
12
years of professional experience
Work History
Direct Support Professional
Northern Habilitative Services
Virginia
06.2025 - Current
- Assisted individuals with daily living activities and personal care needs.
- Monitored client behavior and reported changes to supervisors promptly.
- Facilitated engaging recreational activities to boost client participation.
- Collaborated with team members to develop personalized care plans for clients.
- Supported clients in enhancing social skills through interactive activities.
Direct Support Professional
DRCC
Virginia
01.2025 - 04.2025
- Communicated effectively with clients to understand their needs and preferences.
- Maintained a safe and clean environment for clients at all times.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
Server/Cocktail Bartender
Guest Services Inc. Giants Ridge restaurants
Biwabik
04.2023 - 02.2025
- Provided attentive service to guests in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions and processed payments accurately for guest bills.
- Resolved guest concerns promptly to enhance overall dining experience at restaurant.
- Provided exceptional service to high volume of daily customers.
Direct Support Professional
Residential Services, Inc.
Virginia
01.2024 - 04.2024
- Facilitated social interactions between participants and their peers in the community.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Built strong and trusting rapport with clients and loved ones.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Assisted clients with maintaining good personal hygiene.
Retail Sales Associate
Grandes Ace Hardware
Virginia
03.2014 - 02.2023
- Assisted customers in locating products and providing recommendations.
- Managed inventory levels and restocked shelves as needed.
- Operated point-of-sale system for transactions and returns.
- Resolved customer inquiries and complaints promptly and professionally.
- Maintained a clean and organized sales floor environment.
Education
Child Care Specialist Certificate -
Rasmussen College
Brooklyn Park, MN08-2006
Skills
- Personal care and client advocacy
- Behavior monitoring and behavioral management
- Conflict resolution and crisis intervention
- Time management and goal setting
- Team collaboration and rapport building
- Customer service and effective communication
- Problem solving and positive reinforcement
- Nutrition and care plan assessment
- Direct patient care and recreational activities
References
References available upon request.
Timeline
Direct Support Professional
Northern Habilitative Services
06.2025 - Current
Direct Support Professional
DRCC
01.2025 - 04.2025
Direct Support Professional
Residential Services, Inc.
01.2024 - 04.2024
Server/Cocktail Bartender
Guest Services Inc. Giants Ridge restaurants
04.2023 - 02.2025
Retail Sales Associate
Grandes Ace Hardware
03.2014 - 02.2023
Child Care Specialist Certificate -
Rasmussen College