Accomplished Triage RN with a proven track record at M Health Fairview Clinics, enhancing patient outcomes through exceptional clinical judgment and compassionate care. Expert in clinical assessment and patient education. Leadership in high-pressure environments showcases my commitment to excellence and empathy in nursing.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Triage RN
M Health Fairview Clinics
02.2019 - Current
Provided quality care to patients in family practice, gynecology, obstetrics, pediatrics, and surgical.
Triaged an average of 50-100 patients daily in routine, acute, urgent, and emergency settings.
Set tone among team members with high energy, positivity, and always being a team player.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Developed strong relationships with patients' families, providing emotional support while addressing concerns or questions about care plans.
Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Served as a liaison between physicians and patients' families to facilitate clear communication regarding treatment options and progress updates.
Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
RN Supervisor
Spring Lake Park School District
07.2007 - 10.2018
Provided quality care to pediatric and high school students.
Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
Consistently acted as a strong advocate for students and their families, ensuring that their needs were met while navigating complex healthcare systems.
Provided professional development to 800 employees and created all health related policies throughout district
Supervised 20 nursing employees including hiring, and training.
Increased morale and set new expectations of nursing department by creating a unified method of health services across entire district.
Charge Nurse, RN
Delmar Gardens
06.2005 - 06.2007
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Mentored and supervised junior nurses, fostering a supportive and professional environment.
Was responsible for 120 patients, 3 LPNs, and 12 CNAs during each shift.
Performed through assessment on residents with acute injuries and chronic illnesses.
Administered meds, IV therapy, and treatment to residents.
Education
Associate of Science - RN
Excelsior College
Albany, NY
03-2006
Skills
Clinical assessment
Decision-making
Nursing documentation
Care coordination
Compassion and empathy
Clinical leadership
Ethical practice
Outlook/Epic/Teams
Compassionate and patient
HIPAA compliance
Calm and composed
Mentoring and coaching
Staff education
Healthcare technology
Patient education
Rapport building
Certification
RN license
BLS
Timeline
Triage RN
M Health Fairview Clinics
02.2019 - Current
RN Supervisor
Spring Lake Park School District
07.2007 - 10.2018
Charge Nurse, RN
Delmar Gardens
06.2005 - 06.2007
Associate of Science - RN
Excelsior College
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