Kolt Soine
Rogers
Summary
Knowledgeable about effective communication and problem-solving, ready to learn and develop in a structured environment. Brings solid understanding of financial transactions and dispute resolution, along with proficiency in data entry and record-keeping. Ready to use and develop analytical and negotiation skills in a collector role.
Overview
2
2
years of professional experience
Work History
Relationship Banker
Old National Bank
08.2024 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Property Manager
Lloyd Company
06.2023 - 08.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
Master of Science - Finance
Southern New Hampshire University
Hooksett, NH10-2026
Bachelor of Science - Marketing
University of South Dakota
Vermillion, SD05-2023
Skills
- Relationship building and management
- Customer Service-oriented
- Cash handling
- Financial services
- Payment collection
- Customer service-focused
- Financial budgeting and reporting
- Marketing and advertising
- Sales expertise
- Creative thinking
- Loans
- Resourcefulness
Timeline
Relationship Banker
Old National Bank
08.2024 - Current
Property Manager
Lloyd Company
06.2023 - 08.2024
Master of Science - Finance
Southern New Hampshire University
Bachelor of Science - Marketing
University of South Dakota
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