Kris Gades

Answer all parts and service phone calls that don't get picked up at the store.

Look up, price, and order parts for customers and the shop.

Help inexperienced parts counter people with questions.

Help customers diagnose their machines when codes pop up. Remote connect in and use ServiceAdvisor to point the customer in the right direction to get them going faster.

Objective was to get a parts department started.

Called, filled out paperwork, and lined up vendors.

Ordered parts for stock at best discounts available at the time.

Went out and visited customers asking for their business.

Objective to advance my career and gain knowledge in the service department.

Oversaw the parts and service departments.

Lined up and scheduled service work for the shop.

Maintained billing cycle days.

Kept the team up to date on required training.

Ordered parts on preseason programs and maintained the daily sales.

Visited customers looking for feedback, issues, and asked for their business.

Oversaw employee performance, corrected problems, and increased efficiency to make the department more productive.

Assisted in organizing and overseeing assignments to drive operational excellence.

Ordered parts for customers and service department

Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.

Looked at and participated in all shortline preseason and stocking programs.

Helped build and maintain a successful parts route.

Kept up on the cycle counts maintaining accurate inventory.

Worked with all locations to maximize volume discounts on parts orders.