Krista Sanvig
Monticello
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Process and controls auditor
Radius Global Solutions
06.2018 - Current
- Developed and implemented audit strategies to enhance operational efficiency and accuracy.
- Collaborated with cross-functional teams to identify areas for process improvement and risk mitigation.
- Established audit schedules, ensuring timely completion of audits while maintaining high-quality standards.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Followed established auditing processes to meet internal and regulatory requirements.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
Collections Agent
Radius Global Solutions
2014 - 2018
- Managed high-volume collections through effective communication and negotiation techniques.
- Resolved customer inquiries regarding account balances and payment options efficiently.
- Implemented strategies to reduce delinquency rates within assigned accounts.
- Trained new agents on company policies, procedures, and best practices in collections.
Call representative
Skybridge Americas
02.2014 - 05.2014
- Managed high volumes of inbound customer calls while maintaining service excellence.
- Resolved customer inquiries and complaints efficiently to ensure satisfaction and loyalty.
- Documented call details accurately in CRM systems to track issues and resolutions.
Hair stylist
Sport Clips
07.2013 - 01.2014
- Delivered high-quality haircuts and grooming services tailored to client preferences.
- Maintained up-to-date knowledge of current hairstyle trends and techniques.
- Collaborated with team members to enhance customer service experience.
- Implemented effective scheduling practices to optimize client flow and minimize wait times.
Hair stylist
Great Clips
04.2013 - 06.2013
- Trained junior stylists on advanced cutting techniques and salon protocols.
- Developed personalized customer relationships to encourage repeat business and referrals.
- Utilized professional-grade tools and products for superior results in hair care services.
- Streamlined inventory management processes, ensuring availability of necessary supplies without excess waste.
Education
Certification - Cosmetology
Regency Beauty Institute
Waite Park, MNHigh School Diploma -
Monticello High School
Monticello, MNSkills
- Microsoft Word
- Excel
- Edge
- Customer service skills
Involvement Activities
- Feed My Starving Children
- Youth Works Missions Trip, 2009-07-01
- Hennepin County Explorers, 2009-10-01, 2010-01-31
- North Star Morgan Americana, 1999-01-01, 2006-12-31
Timeline
Process and controls auditor
Radius Global Solutions
06.2018 - Current
Call representative
Skybridge Americas
02.2014 - 05.2014
Hair stylist
Sport Clips
07.2013 - 01.2014
Hair stylist
Great Clips
04.2013 - 06.2013
Collections Agent
Radius Global Solutions
2014 - 2018
Certification - Cosmetology
Regency Beauty Institute
High School Diploma -
Monticello High School