Kristin Baker

• Conducted individual and group counseling sessions for clients with substance use disorders.
• Developed personalized treatment plans based on client assessments and needs.
• Monitored client progress and adjusted treatment plans to ensure optimal outcomes and support individual recovery journeys.
• Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
• Facilitated educational workshops on addiction prevention and recovery strategies, empowering clients with knowledge and tools for lasting change.
• Provided crisis intervention services to support clients in urgent situations.
• Advocated for resources and support services, connecting clients to essential community resources for enhanced recovery support.

Key Responsibilities and Duties

• Licensing and Compliance Monitoring: Conducting on-site inspections, audits, and evaluations of licensed substance abuse treatment programs to ensure compliance with Minnesota Statutes (such as 245A and 245G).
• Investigating Maltreatment and Violations: Reviewing and investigating reports of possible licensing violations, maltreatment of vulnerable adults, or serious incidents within SUD treatment facilities.
• Reviewing Treatment Services: Evaluating client records to ensure that services—including comprehensive assessments, individualized treatment plans, counseling, and discharge planning—meet regulations.
• Corrective Action and Enforcement: Issued correction orders, monitored compliance with conditional licenses, and reviewed quarterly reports to ensure timely implementation of corrective actions.
• Policy Review: Ensured maintenance of comprehensive written policies on medication administration, staff training, and client rights to uphold regulatory standards.

• ASAM Levels of Care: Monitoring compliance across various levels of care, including residential treatment (ASAM levels 3.1, 3.3, 3.5) and outpatient services (ASAM levels 1.0, 2.1, 2.5).
• 245G Requirements: Evaluating compliance with Minnesota’s 245G standards for SUD treatment, which include staff qualifications, assessment timelines, and treatment plan requirements.
• Treatment Coordination: Verifying that programs provide necessary treatment coordination services, including connections to community resources and transition assistance
• Investigation Skills: Ability to conduct thorough, objective investigations and prepare detailed reports for administrative action.

This position functioned within the DHS OIG to maintain program integrity and verify that taxpayer-funded services were delivered safely and ethically.

Conducted comprehensive intake assessments for substance use disorders and treatment readiness.
Developed and executed individualized evidence-based treatment plans using CBT and motivational interviewing.
Provided individual, group, and family therapy focused on addiction education and recovery support.
Maintained accurate, confidential records in EHR systems while tracking treatment outcomes.
Coordinated with healthcare providers, social services, and families for effective case management.
Managed acute crisis situations to ensure client safety in high-stress environments.
Demonstrated strong communication skills while engaging with diverse populations.
Adapted approaches to effectively handle high-risk situations with flexibility.

• Executed daily operational tasks with precision in a fast-paced environment.
• Provided creative suggestions to improve team dynamics and project results.
• Engaged with colleagues from different backgrounds to meet targets and tackle service issues.

• Facilitated group sessions for residential primary counseling, promoting effective communication and support.
  Coordinated treatment plans and ensured comprehensive treatment facilitation.
  Managed crisis situations to provide immediate support and resolution.
  Conducted assessments to identify client needs and inform treatment strategies.
  Developed discharge summaries to document progress and outline follow-up care.
  Provided individual counseling sessions to address personal challenges and goals.
  Oversaw case management activities to ensure continuity of care for clients.
• Executed operational tasks to maintain high standards in fast-paced environment.
• Proposed innovative solutions that improved team collaboration and effectiveness.
• Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.

• Conducted assessments to understand client needs and develop personalized support plans.
• Conducted evaluations to assess client needs and identify appropriate service requirements.
• Collaborated with multidisciplinary teams to ensure comprehensive service delivery.
• Documented client progress and maintained accurate records in compliance with regulations.

• Facilitated intensive outpatient primary counselor groups, coordinated treatment plans and case management, and prepared comprehensive discharge summaries to support patient transitions.
• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Facilitated relapse prevention groups to support client recovery strategies.
  Conducted comprehensive assessments to identify client needs and treatment goals.
  Served as primary counselor, delivering tailored therapeutic interventions.
  Developed individualized relapse prevention plans based on client assessments.
• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Completed internship, gaining hands-on experience in relevant industry skills.
• Applied expertise in 12 core functions, enhancing practical knowledge and proficiency.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Completed day-to-day duties accurately and efficiently.

• Executed internship, applying knowledge and skills across 12 core functions to contribute to team objectives.
• Applied understanding of core functions during internship, enhancing project outcomes.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Completed day-to-day duties accurately and efficiently.

• Ensured passenger safety by conducting pre-flight safety briefings.
• Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
• Conducted emergency procedures training for new flight attendants.
• Maintained compliance with airline regulations and safety protocols.
• Managed in-flight service, including food and beverage distribution.
• Addressed passenger inquiries and resolved concerns to ensure satisfaction and safety.
• Collaborated with crew members to maintain a smooth flight operation.
• Maintained optimal cabin conditions to promote passenger comfort and well-being.
• Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.