Kristina Miller

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Maintained cleanliness and organization of sales floor, ensuring optimal presentation of merchandise.
• Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
• Collaborated with team members to restock inventory, ensuring timely availability of products.
• Identified opportunities for process improvements in inventory management, enhancing operational efficiency.
• Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
• Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
• Managed efficient cash register operations.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

• Operated delivery vehicle while adhering to safety regulations and traffic laws.
• Loaded and unloaded packages efficiently to ensure timely deliveries.
• Utilized GPS technology to determine optimal routes for deliveries.
• Communicated with dispatch to confirm delivery schedules and updates.
• Maintained accurate records of deliveries and customer receipts.
• Assisted in managing inventory by reporting package discrepancies or issues.
• Developed strong customer relationships through professional service during deliveries.
• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Managed customer inquiries and complaints in polite and professional manner.

• Managed field operations ensuring compliance with safety regulations and company policies.
• Collaborated with cross-functional teams to enhance service delivery and operational efficiency.
• Trained new representatives on best practices and effective customer engagement techniques.
• Conducted market research to identify emerging trends and customer needs, informing strategic decisions.
• Completed paperwork in full, on time, and with high accuracy.
• Optimized route planning to minimize travel time while maximizing client visits, resulting in greater efficiency and cost savings.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Supervised daily kitchen operations, ensuring compliance with health and safety regulations.
• Trained and mentored kitchen staff on food preparation techniques and operational procedures.
• Coordinated inventory management, optimizing supply levels to reduce waste and enhance efficiency.
• Developed weekly staff schedules, balancing labor needs with operational demands.
• Checked and tested foods to verify quality and temperature.

• Delivered exceptional customer service while efficiently managing multiple tables during peak hours.
• Collaborated with kitchen staff to ensure timely and accurate order delivery, enhancing overall guest satisfaction.
• Trained new servers on menu items, service protocols, and point-of-sale systems to maintain operational efficiency.
• Implemented upselling techniques that increased average check totals through effective communication of specials and promotions.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

• Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and loyalty.
• Collaborated with kitchen staff to optimize order accuracy and timeliness, enhancing overall dining experience.
• Trained and mentored new servers on menu knowledge and service protocols, improving team efficiency.
• Managed payment processing and cash handling, maintaining accuracy in financial transactions.
• Developed strong relationships with regular customers, fostering a welcoming atmosphere and repeat business.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Resolved customer inquiries regarding loyalty program benefits and features.
• Educated customers on program updates, ensuring clear understanding of policies.
• Analyzed customer feedback to identify trends and enhance service delivery.
• Collaborated with cross-functional teams to improve loyalty program offerings.
• Handled escalated calls from dissatisfied customers with tact and diplomacy, working diligently toward satisfactory resolutions while maintaining positive relationships with clientele.
• Managed a high volume of inbound calls, efficiently assisting customers with their loyalty account inquiries.

• Coordinated program activities to streamline operations and enhance participant engagement.
• Developed training materials and conducted workshops for team members, improving knowledge transfer.
• Implemented project management tools to track progress and ensure timely completion of initiatives.
• Facilitated communication between stakeholders, fostering collaboration and alignment on project goals.
• Planned and prepared appropriate meals for all clients in home.

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• Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.

• Provided individualized support to clients, enhancing daily living skills and promoting independence.
• Developed and implemented personalized care plans, ensuring alignment with client goals and needs.
• Facilitated communication between clients, families, and healthcare professionals to improve care coordination.
• Trained new staff on best practices for client support, fostering a collaborative team environment.
• Monitored client progress and adjusted support strategies based on observed behaviors and feedback.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

• Elevated customer service standards, enhancing overall shopping experience and satisfaction.
• Collaborated with team members to maintain optimal inventory levels and store organization.
• Leveraged point-of-sale systems to process transactions efficiently and accurately.
• Trained new associates on sales techniques and product knowledge for improved performance.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Creatively and efficiently decorated cakes and cupcakes.