Krystalynn Mems-Collins
Maplewood
Summary
Dedicated Resident Assistant with over 17 years of diverse experience in healthcare, education, and logistics, focused on enhancing operational efficiency and individual client outcomes. Expertise in implementing industry best practices for safety protocols and customer satisfaction, thriving in environments that demand meticulous attention to detail and strict adherence to OSHA standards. Passionate about fostering independence and improving clients' quality of life while ensuring seamless warehouse operations and effective team collaboration. Committed to contributing to a dynamic organization that values growth and long-term advancement opportunities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Care Manager
New Perspective Senior Living Formally Sunrise Senior Living
Roseville, MN
06.2024 - 09.2025
- Collaborated with service providers to align client needs with suitable advocacy solutions.
- Delivered compassionate support to empower patients in addressing stressors linked to their illness or disability.
- Coordinated a variety of recreational events aimed at promoting physical well-being and cultivating positive relationships among peers.
- Reviewed and confirmed all documentation met state regulations for accuracy and completeness.
- Conducted thorough assessments of care plans to ensure effectiveness, recording intervention successes and proposing modifications as needed.
Independent Living Advisor
Hubert H. Humphrey Job Corps
St. Paul, MN
08.2023 - 01.2024
- Implemented strategies to improve clients' ability to live independently, focusing on self-sufficiency.
- Provided tailored advice and resources to clients, promoting the development of a fulfilling and self-sufficient lifestyle.
- Evaluated client progress consistently, facilitating tailored support strategies and timely interventions.
- Designed and executed programs that actively engaged the community, facilitating improved client integration and independence.
- Conducted thorough assessments to develop tailored strategies that significantly enhance life skills and optimize client results.
- Ensured accurate documentation of case notes and maintained organized records to support effective communication regarding student progress and behavior.
Package Handler Trainer
Fed Ex Ground
St. Paul, MN
06.2022 - 01.2023
- Executed the operation of pallet jacks and material handling equipment to streamline the movement of goods between various warehouse areas.
- Implemented and maintained health, safety, and environmental protocols in accordance with legal requirements.
- Managed the unloading process of parcel containers to ensure timely delivery to sort stations.
- Verified labeling and address details on outgoing packages to facilitate efficient shipping and delivery processes.
- Analyzed both incoming and outgoing shipments through in-depth inspections to maintain product integrity and compliance.
Medication Aide
Cerenity Care Center
Saint Paul, MN
01.2019 - 06.2019
- Oversaw daily medication administration and scheduling to ensure effective symptom management for clients.
- Reported any changes or concerns regarding vital signs, weight, and glucose levels to supervisor for timely intervention.
- Executed medication delivery to patients, maintaining a proactive approach in identifying and addressing negative side effects.
- Oversaw delivery of prescribed drugs to efficiently serve a diverse and high-volume patient population.
- Documented and managed digital records of patient information, including medications and billing, to support efficient healthcare operations.
- Coordinated and implemented personal hygiene routines, feeding assistance, and ambulation support for clients.
- Assessed and addressed the needs of clients diagnosed with respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy to enhance their quality of life.
Resident Assistant/Lead Medication Aide
Dellwood Senior Living
Saint Paul, MN
04.2017 - 01.2018
- Planned and managed a variety of student events, enhancing community interaction through movie nights, game nights, and social activities.
- Collaborated in routine staff meetings with resident director, addressing key issues and strategizing solutions.
- Provided mentorship and support to new resident assistants, ensuring effective acclimatization to their roles.
- Monitored resident well-being through routine rounds, facilitating timely responses to care requirements.
- Provided assistance to new residents in acclimating to community resources and activities.
Personal Care Assistant
Private Employers
Roseville, MN
02.2016 - 04.2017
- Assisted individuals with specific needs in daily living activities, ensuring a focus on their overall health and comfort.
- Coordinated and executed household tasks and personal care routines, ensuring a safe and comfortable environment.
- Cultivated strong relationships through transparent and caring communication with each individual and their families.
Resident Assistant
Brookdale Senior Living Facility
Shoreview, MN
03.2015 - 02.2016
- Performed routine cleaning, safety checks, and organization to uphold standards of workplace environment.
- Coordinated with residents to enhance participation in scheduled activities and social programs.
- Achieved high resident satisfaction by maintaining clean living spaces through regular linen changes and efficient waste disposal. Resolved maintenance issues promptly to foster a comfortable atmosphere.
- Collaborated with team members during monthly meetings to identify and resolve resident concerns.
- Coordinated and led educational tours and orientation sessions to support community integration for residents and families.
Caregiver
Private Client
Maplewood, MN
01.2010 - 03.2015
- Administered household tasks and facilitated necessary support services to ensure client comfort and stability during challenging situations.
- Managed daily operations in conjunction with client's family to ensure a nurturing and supportive home atmosphere.
- Operated wheelchair accessible vehicles to transport clients, ensuring comfort and safety during medical visits and other necessary outings.
Food Preparation Worker
McDonald's
Sioux City, IA
07.2009 - 01.2010
- Kept workstation equipment clean, organized, and sanitized.
- Sanitized work surfaces between food preparation, avoiding cross-contamination, and maintaining safety guidelines.
- Learned other teammates' work task to train as backup.
- Setup and prepared cooking supplies and workstations
Personal Care Assistant
Private Client
Saint Paul, MN
04.2007 - 07.2009
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Conducted home visits to assess client's needs and provide appropriate interventions.
Package Handler
United States Post Office
Saint Paul, MN
12.2006 - 04.2007
- Loaded into correct trucks on the dock.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Removed jams and unblocked the conveyor system to maintain the flow of packages.
- Followed verbal and written instructions to properly move and ship packages.
Education
Continued Education & Customized Training - Emotional Intelligence, Communication Strategies
Dakota County Technical College
Rosemount, MN09-2024
High School Diploma -
Community ALC
Saint Paul, MN06-2007
Skills
- Patient medication management
- Comprehensive patient management
- Vital signs evaluation and documentation
- Infection safety protocols
- Cross-functional collaboration
- Case review
- Strategic resource deployment
- Strong written communication
- Experienced in digital tools
- Proficient in organization
- Project documentation
Certification
- CPR Certified
Timeline
Care Manager
New Perspective Senior Living Formally Sunrise Senior Living
06.2024 - 09.2025
Independent Living Advisor
Hubert H. Humphrey Job Corps
08.2023 - 01.2024
Package Handler Trainer
Fed Ex Ground
06.2022 - 01.2023
Medication Aide
Cerenity Care Center
01.2019 - 06.2019
Resident Assistant/Lead Medication Aide
Dellwood Senior Living
04.2017 - 01.2018
Personal Care Assistant
Private Employers
02.2016 - 04.2017
Resident Assistant
Brookdale Senior Living Facility
03.2015 - 02.2016
Caregiver
Private Client
01.2010 - 03.2015
Food Preparation Worker
McDonald's
07.2009 - 01.2010
Personal Care Assistant
Private Client
04.2007 - 07.2009
Package Handler
United States Post Office
12.2006 - 04.2007
Continued Education & Customized Training - Emotional Intelligence, Communication Strategies
Dakota County Technical College
High School Diploma -
Community ALC
Education and Training
other