Kya Kadlec
Buffalo
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Nupa Mediterranean
Maple Grove
05.2025 - Current
- Provided excellent customer service to enhance guest dining experiences.
- Assisted in taking food and drink orders accurately from customers.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness of dining area, including tables and condiments.
- Managed cash register transactions and processed payments efficiently.
- Resolved customer complaints swiftly to maintain satisfaction levels.
- Operated POS terminals to input orders, split bills, and calculate totals.
Inshop, Driver, Person in Charge
Jimmy Johns Gourmet Subs
Buffalo
05.2023 - 04.2025
- Operated delivery vehicles to transport goods efficiently and safely.
- Prepared ingredients following recipes for daily menu items.
- Maintained cleanliness of kitchen equipment and workstations.
- Collaborated with team members to ensure timely meal service.
- Followed food safety and sanitation guidelines consistently.
- Adapted recipes to accommodate special dietary needs of customers.
- Assisted in training new drivers on best practices for delivery efficiency.
- Ensured that the correct order was delivered to the customer.
- Supported training sessions for new employees on company procedures.
- Learned company processes, procedures and employee role functions.
- Resolved customer issues efficiently to build loyalty.
Meat / Produce TA
Walmart
Buffalo
11.2022 - 05.2023
- Stocked produce shelves according to company standards and visual guidelines.
- Monitored freshness and quality of fruits and vegetables regularly.
- Assisted customers with product selection and answered inquiries promptly.
- Maintained cleanliness and organization of produce display areas consistently.
- Collaborated with team members to ensure efficient stock rotation practices.
- Trained new staff on proper stocking techniques and customer service best practices.
- Organized backroom storage areas to ensure safe, efficient stocking of fresh fruits and vegetables.
- Stocked meat cases, ensuring product freshness and presentation.
- Followed safety protocols for handling and storing perishable products.
Education
High School Diploma -
Buffalo High
Buffalo, MN06-2025
Skills
- Customer service
- Team collaboration
- Cash handling
- Food safety
- Order management
- Inventory stocking
- Conflict resolution
- Time management
- Special dietary requirements
- Suggestive selling
- Server training
- Upselling techniques
- Team member support
- Check payment processing
- Regulatory compliance
- Supply restocking
- Point of sale (POS) system operations
Certification
- Google Digital Marketing and e-commerce course in progress
Languages
English
Native/ Bilingual
Affiliations
Outside of work, I love to spend time with my family, friends, and pets. I consider myself a creative individual and enjoy creative outlets like crafts, nails, drawing, and painting.
Timeline
Server
Nupa Mediterranean
05.2025 - Current
Inshop, Driver, Person in Charge
Jimmy Johns Gourmet Subs
05.2023 - 04.2025
Meat / Produce TA
Walmart
11.2022 - 05.2023
High School Diploma -
Buffalo High
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