Kyla Adams
Chaska
Summary
Motivated trade school student training to become a Medical Administrative Assistant with strong skills in professional telephone handling, appointment scheduling, and Microsoft Office. Proficient in typing 44 words per minute with accuracy, ensuring efficient documentation and communication. Dedicated to providing excellent organizational support and patient service. Seeking full time employment to apply my skills and become a valuable asset to a healthcare team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Coordinator
Gunnar Electric
07.2021 - 07.2025
- Set and confirmed service calls customer appointments.
- Reviewed schedules of staff scheduled off or call-ins and reassign patient visits accordingly.
- Set up delivery of materials to arrive in time for production start date.
- Managed schedules of team of 5 personnel to keep shifts properly staffed.
Specialized Billing Clerk
Tailwind Voice & Data
06.2020 - 04.2021
- Processed and sent monthly invoices to customers on standard billing cycle, including adjustments, credit memos and corrections.
- Assisted customers with invoice questions, special invoicing, reporting, corrections and resolved customer issues discovered during invoicing.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Executed account updates and noted account information in company data systems.
- Developed strong professional rapport with vendors and clients.
- Responded to client inquiries regarding billing discrepancies by researching issues.
Teacher's Aide
Step By Step Montessori Schools
06.2019 - 11.2020
- Supervised 15-20 children on field trips to maintain safety.
- Kept audio-visual supplies and equipment organized and ready for classroom use.
- Supports classroom teachers by handling clerical work such as managing files, preparing materials and updating records.
- Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
- Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
Mortgage Processor
Wells Fargo
03.2017 - 06.2017
- Collected and verified information received to process mortgages.
- Performed both verbal and written follow up with internal areas as well as customers to make sure all information was received and accurate.
- Prioritized work to ensure strict deadlines were met so customer could close on mortgage on-time.
Education
MAA - Medical Administrative Assistant
Summit Academy OIC
Minneapolis, MN11-2025
Skills
- Microsoft Word and Excel- Typing 44 words per minuet
- Professional telephone handling
- Appointment scheduling
- Strong communication skills
- Data Entry
- Attention to detail
- Medical terminology
Certification
CPR - 2025
Notary - 2024
Timeline
Service Coordinator
Gunnar Electric
07.2021 - 07.2025
Specialized Billing Clerk
Tailwind Voice & Data
06.2020 - 04.2021
Teacher's Aide
Step By Step Montessori Schools
06.2019 - 11.2020
Mortgage Processor
Wells Fargo
03.2017 - 06.2017
MAA - Medical Administrative Assistant
Summit Academy OIC