Kyle Demo
Plymouth
Summary
Proven track record in enhancing customer satisfaction and team performance, notably at Brueggers Bagels. Expert in problem-solving and time management, adept at multitasking to achieve optimal outcomes. Demonstrated ability to improve processes and mentor teams, leveraging both hard and soft skills to exceed employer expectations.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
PCA
Accracare
01.2020 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
Sales Associate
Cabela's
04.2023 - 09.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
T-Mobile
04.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Shift Manager
Brueggers Bagels
06.2014 - 03.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Associate of Science - Environmental Science
St. Cloud State University
St. Cloud, MN05-2020
Associate of Science - Environmental Science
Minnesota West Community And Technical College
Worthington, MN05-2019
Skills
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
Timeline
Sales Associate
Cabela's
04.2023 - 09.2024
Sales Associate
T-Mobile
04.2022 - 06.2023
PCA
Accracare
01.2020 - Current
Shift Manager
Brueggers Bagels
06.2014 - 03.2022
Associate of Science - Environmental Science
St. Cloud State University
Associate of Science - Environmental Science
Minnesota West Community And Technical College
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