Kyle Hanson
Eagan
Summary
Experienced in customer service and team management with a strong background in assisting customers and resolving issues. Skilled in Microsoft Office Suite, Adobe Creative Suite, and graphic design tools. Seeking a Supervisor or Managerial role to leverage my expertise and support the growth and success of a new team.
Overview
14
14
years of professional experience
Work History
Supervisor
Bauer Hockey Experience
Bloomington, MN
05.2022 - Current
- Guided customers in hockey equipment fitting and addressed sales inquiries.
- Assisted customers in hockey equipment fitting or sales questions.
- Resolved customer concerns and complaints, ensuring satisfactory responses.
- Ensured shelves were filled and organized to enhance customer shopping experience.
- Performed Hockey Skate repairs and sharpenings.
- (Part of Pure Hockey)
Personal Care Assistant (PCA)
Lifeworks Services, Inc.
Eagan, MN
12.2012 - 06.2022
- Provided care and support to individuals with physical and mental disabilities.
Cashier/Produce Clerk
Cub Foods
Eagan, MN
06.2016 - 12.2021
- Delivered customer service to guests while efficiently stocking shelves to ensure product availability.
- Prepared fruit and vegetables whilst following food safety standards.
Education
No Degree - Elementary Education
Iowa State University of Science and Technology
IACybersecurity, Virtualization, and Forensics
Century College
MNSkills
- Customer Relationship Management
- Inventory Management
- Visual Merchandising
- Microsoft Office Suite
- Customer relationship management
- Training and mentoring
- Goal oriented
- Staff management
Timeline
Supervisor
Bauer Hockey Experience
05.2022 - Current
Cashier/Produce Clerk
Cub Foods
06.2016 - 12.2021
Personal Care Assistant (PCA)
Lifeworks Services, Inc.
12.2012 - 06.2022
Cybersecurity, Virtualization, and Forensics
Century College
No Degree - Elementary Education
Iowa State University of Science and Technology