Kylee Pierce
Minnetonka
Summary
Hardworking and dedicated individual experienced in providing exceptional customer service. Highly organized with strong skills to maintain composure in fast-paced, high pressure environments. Proven ability to maintain professionalism and a positive attitude when interacting with clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Fork and Tap
Port Washington, WI
05.2026 - Current
- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Managed cash register operations, ensuring accuracy in transactions and balancing at shift end.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
NANNY
Self employed
Minnetonka, MN
09.2023 - 03.2026
- Utilized problem-solving skills to manage challenging situations that arose while caring for children.
- Tended to general needs of children while supervising and enforcing safety in day-to-day activities.
- Maintained an organized schedule to ensure all tasks were completed on time.
- Developed lasting, professional relationships by creating open communication.
RECEPTIONIST
Drybar
Wayzata, MN
06.2022 - 03.2026
- Greeted visitors warmly and ensured they had a positive experience.
- Answered phones professionally in accordance with organizational protocols.
- Provided superior customer service by responding to inquiries in an efficient and friendly manner.
- Assisted in resolving customer complaints and disputes.
- Managed daily calendar appointments for staff members.
MANAGER
Minnetonka high school dance team
Minnetonka, MN
06.2023 - 05.2024
- Assisted coaches with keeping schedules organized and keeping on time.
- Motivated team with organized extracurricular team activities (team dinners, fundraising events, team bonding, etc.)
- Fostered a positive and supportive environment among the team in any given situation.
- Grew strong leadership and social skill.
Education
HIGH SCHOOL DIPLOMA -
Minnetonka Highschool
Minnetonka, MN06.2024
DIPLOMA - COSMETOLOGY
Southwest Metro highschool
Chaska, MN06.2024
Esthetics License - Aesthetics
BlueSky Aesthetics School
Grafton, WI10.2026
Skills
- Organization skills
- Customer/Client relations
- Telephone skills
- Excellent Time management skills
- Professional demeanor
- Strong multi-tasker
- Self motivated and efficient
- Professional appearance
- Memory retention
- Cleanliness standards
Certification
- Barbacide certified, BARBICIDE® - May 2026/2027
- Be healthy Initiative, BARBICIDE® - May 2026/2027
- Higher Aesthetic Education: Sun Protection Factor, Glymed+
AWARDS
Varsity Letter - Minnetonka dance team, Varsity letter in management - Minnetonka dance team
Timeline
Server
Fork and Tap
05.2026 - Current
NANNY
Self employed
09.2023 - 03.2026
MANAGER
Minnetonka high school dance team
06.2023 - 05.2024
RECEPTIONIST
Drybar
06.2022 - 03.2026
DIPLOMA - COSMETOLOGY
Southwest Metro highschool
HIGH SCHOOL DIPLOMA -
Minnetonka Highschool
Esthetics License - Aesthetics
BlueSky Aesthetics School