Kylee Sisell
Champlin
Summary
Passionate about positively impacting individuals by providing quality and efficient services. Innovative and customer-focused professional with experience in service advocacy. Outstanding problem-solving, conflict resolution and leadership traits. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Allina Health
03.2023 - Current
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Guest Service Advocate
Target
06.2020 - 07.2023
- Delivered friendly service and offered expert support in every interaction.
- Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone.
- Developed employee training programs to achieve optimal level of performance during customer interactions.
Concessions Cashier
Mann Theatres
12.2018 - 06.2020
- Monitored inventory and notified management of deficiencies or shortages.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Education
No Degree - Nursing
Anoka Ramsey Community College
Coon Rapids, MN05-2025
Associate of Science -
Anoka Ramsey Community College
Coon Rapids, MN05-2023
Skills
- Customer Service and Assistance
- Complex Problem-Solving
- Team Contribution
- Customer Experience
Certification
Certified Nursing Assistant
Timeline
Nursing Assistant
Allina Health
03.2023 - Current
Guest Service Advocate
Target
06.2020 - 07.2023
Concessions Cashier
Mann Theatres
12.2018 - 06.2020
Certified Nursing Assistant
No Degree - Nursing
Anoka Ramsey Community College
Associate of Science -
Anoka Ramsey Community College
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