Kylei Tampone
Lakeville
Summary
Developed skills in administration and team coordination within fast-paced office environment, now seeking to transition into new field. Expertise in managing schedules, optimizing office workflows, and ensuring seamless operations. Looking to apply these transferable skills to contribute effectively in different professional capacity.
Overview
4
4
years of professional experience
Work History
Office Manager
Wrapman Fleet Graphics
Payson, AZ
02.2025 - Current
- Coordinated office operations to enhance efficiency and support team productivity.
- Implemented organizational systems that improved document management practices.
- Developed training materials for new employees, enhancing onboarding experience.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Monitored front areas so that questions could be promptly addressed.
- Trained team members on new services and products to support promotional efforts.
- Ran front desk and interacted positively and efficiently with clients.
Crew Member
Chipotle
Payson, AZ
03.2024 - 02.2025
- Prepared food items according to safety and quality standards.
- Operated kitchen equipment efficiently, ensuring cleanliness and functionality.
- Assisted in maintaining inventory levels and restocking supplies as needed.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Executed cash handling procedures accurately during transactions with customers.
- Trained new crew members on operational procedures and customer service expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
McDonald's
Payson, AZ
06.2022 - 10.2023
- Followed food safety protocols to guarantee compliance with health regulations.
- Collaborated with team members to complete orders.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
High School Diploma - High School Teaching
Az Jr Sr Highschool
452 Finnie Flat Rd, Camp Verde,AzSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Document management
- Payroll processing
Timeline
Office Manager
Wrapman Fleet Graphics
02.2025 - Current
Crew Member
Chipotle
03.2024 - 02.2025
Crew Member
McDonald's
06.2022 - 10.2023
High School Diploma - High School Teaching
Az Jr Sr Highschool