Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Kylie Hayes

Minneapolis

Summary

Detail-oriented team contributor with exceptional organizational skills and a proven track record of managing multiple projects simultaneously while maintaining a high level of accuracy. Adept at effectively prioritizing tasks to meet tight deadlines, ensuring all objectives are achieved without compromising quality. Committed to fostering collaboration and driving results in fast-paced environments, leveraging strong communication abilities to enhance team performance. Passionate about continuous improvement and dedicated to delivering excellence in every aspect of work.

Overview

9
9
years of professional experience

Work History

Server/Manager

Lone Oak Bar and Grill
09.2016 - Current
  • Demonstrated strong multitasking abilities and exceptional customer service by efficiently handling multiple tables, taking orders, and ensuring prompt service to enhance the overall dining experience
  • Managed and trained new staff by creating a new structured training program and fostering a collaborative team environment which increased employee engagement, retention and improved overall productivity
  • Adapted quickly to fluctuating serving volumes by using team assignments and prioritizing urgents needs and requests minimizing wait times by 15% producing a higher turnover rate

Guest Associate

Home Depot
06.2022 - 08.2022
  • Assisting guests with product knowledge and manual work by resolving any issues promptly and ensuring customer satisfaction
  • Effectively communicated with guests and colleagues to create a positive and safe work environment
  • Maintained honesty and integrity following protocol and safeguards to support the overall success of the store

Education

Bachelor of Arts - Sociology of Law, Criminology and Justice

University of Minnesota, Twin Cities
Minneapolis, Minnesota
05.2025

Skills

  • Strong Interpersonal and communication skills
  • Leadership
  • Staff training
  • Time management
  • Microsoft
  • Guest engagement
  • Sales expertise
  • Goal oriented

Community Service

Community Engaged learning: Capstone 4966

Volunteer Member at Women of Nations 

March 2025 - Present 

- Support and observe shelter operations with a focus on serving Indigenous women and children affected by domestic violence.

Timeline

Guest Associate

Home Depot
06.2022 - 08.2022

Server/Manager

Lone Oak Bar and Grill
09.2016 - Current

Bachelor of Arts - Sociology of Law, Criminology and Justice

University of Minnesota, Twin Cities
Kylie Hayes