Lacey Brezinka
Foley
Summary
Experienced administrative professional prepared for this role with strong background in office administration, scheduling, and communication. Skilled in handling multiple tasks efficiently, and ensuring smooth operations. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and creating a positive work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Front Desk Coordinator
Koala Dental Care
St. Cloud, Buffalo, and Baxter, MN
05.2020 - Current
- Provide patients with a positive “first impression” of our office
- Greet and assist patients with checking in to their appointments.
- Scheduling surgeries
- Take payments for previous account balances, upcoming treatment (including surgical expenses), and orthodontic treatment.
- Take incoming calls, responding to voicemails, and emails.
- Scheduling and maintaining appointments for our doctors in all three offices.
- Confirming and updating any changes to patient information.
- Filing insurance claims
- Organizing the workplace and stocking any supplies needed for the next day.
- Perform all other duties required in-office.
Sales Associate
T.J. Maxx
St. Cloud, MN (Prev. Bemidji, Brooklyn Center), MN
08.2015 - 03.2020
- Serve customers at the register and on the sales floor, design features, manage designated aisles and sections (e.g. jewelry counter, beauty, homegoods).
- Gain knowledge of products the store has to offer in order to direct customers to what they desire.
- Be an approachable, friendly face for customers who enter the store and/or seek assistance.
Server/Banquets/Bartender
TPC Twin Cities
Blaine, MN
04.2018 - 12.2019
- Provide members with exceptional customer experience.
- Greet and interact with members, representing the establishment with professionalism and confidentiality.
- Take customer orders, serve drinks and food, ensure work stations and dining area remain clean and tidy.
- Effectively multi-task in different scenarios.
- Actively maintain relationships with members (e.g. learn their names, dining preferences, and common orders).
- Direct set up, tear down, and help oversee special events and large group dining parties (e.g. weddings, golf tournaments, meetings, birthdays).
Hostess/Wait Assist/Server
Interlachen Country Club
Edina, MN
03.2017 - 05.2018
- Schedule dining reservations per member requests and specifications, answer phone calls, and direct people to their seats and/or toward locations of interest.
- Create and maintain a reservation layout sheet with time frames and seating arrangements while simultaneously communicating thorough knowledge of dining schedule with wait staff and managers.
- Serve members, take orders, assist wait staff with tasks.
Education
Oak Hills Christian College
Bemidji, MNCIS Program
Central Lakes College
Brainerd, MNHigh School - undefined
Upsala Secondary
Upsala, MNSkills
- Dependable
- Hard working
- Detail-oriented
- Communication (verbal and written)
- Flexible
- Driven to succeed
- Committed to improvement
- Passion for problem-solving- Enjoys leading, directing, and working with others
General
- Outlook
- Microsoft Word
- Powerpoint
- Excel
- 10 key calculator
- Softdent
- Sensei/Patient Manager
Computer/Social Media
Certification
CPR certified
Timeline
Administrative Assistant/Front Desk Coordinator
Koala Dental Care
05.2020 - Current
Server/Banquets/Bartender
TPC Twin Cities
04.2018 - 12.2019
Hostess/Wait Assist/Server
Interlachen Country Club
03.2017 - 05.2018
Sales Associate
T.J. Maxx
08.2015 - 03.2020
CIS Program
Central Lakes College
High School - undefined
Upsala Secondary
Oak Hills Christian College