LaJuanda Flowers
La Crescent
Summary
Results-oriented Project Manager experienced in managing projects from inception to completion. Achieved objectives through effective team collaboration and adaptability in dynamic work environments. Focused on enhancing client relations and delivering value to employers.
Overview
12
12
years of professional experience
Work History
Independent Contractor Executive Administrative Assistant
A Mother’s Love Initiative
06.2022 - Current
- Developed and implemented community outreach programs to enhance local engagement and support services.
- Coordinated volunteer activities, ensuring effective deployment of resources and alignment with organizational goals.
- Conducted training sessions for staff and volunteers, promoting best practices in service delivery and community interaction.
- Reduced errors in remittance processing through meticulous data entry and attention to detail.
- Streamlined data entry tasks for improved accuracy and reduced processing times.
Data Entry/Insurance Clerk
BCA
11.2018 - 05.2022
- Processed insurance claims, ensuring accuracy and compliance with industry standards.
- Maintained detailed records in electronic filing systems to enhance data accessibility.
- Assisted clients with inquiries, providing timely information on policy details and procedures.
- Coordinated communication between clients and underwriters, streamlining approval processes.
Receptionist
Harvest Prep School
05.2014 - 10.2018
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Coordinated communication between staff, parents, and students to facilitate information flow.
- Implemented efficient filing systems to enhance document retrieval and organization.
- Developed strategies for improving visitor experience through enhanced service protocols.
- Oversaw daily office functions, optimizing workflow and response times to inquiries.
- Provided administrative support for events, including logistics planning and coordination with vendors.
Education
High School -
Roosevelt High School
Minneapolis01-1987
Medical Transcriptionist Specialist - undefined
Lakeland Medical and Dental Academy
Minneapolis, MN01-1997
Medical Administrative Assistant - undefined
Lakeland Medical and Dental Academy
Minneapolis01-1991
Skills
- Data entry accuracy
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Familiar with Google Docs/Sheets
- Experience with audio transcription, spreadsheets and tracking data
- Typing speed 40-60 WPM
- Typing proficiency
- Audio transcription experience
- Excellent organization and file management
- Administrative support
- Workload management
- Customer service communication
- Strong communication and customer service skills
- Team collaboration
- Ability to multitask and work independently
- Leadership experience
- Regulatory awareness
- Task coordination
COMMUNICATION
Implemented listening, accuracy, grammar and writing. As well as, clear communication, ability to follow directions and professional communication with teams.
Languages
English
Native or Bilingual
Timeline
Independent Contractor Executive Administrative Assistant
A Mother’s Love Initiative
06.2022 - Current
Data Entry/Insurance Clerk
BCA
11.2018 - 05.2022
Receptionist
Harvest Prep School
05.2014 - 10.2018
Medical Administrative Assistant - undefined
Lakeland Medical and Dental Academy
Medical Transcriptionist Specialist - undefined
Lakeland Medical and Dental Academy
High School -
Roosevelt High School