LaNae Wessels
Rushford
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and patient satisfaction at Winona Health Hospital. Expert in pharmacology knowledge and workflow optimization, demonstrated through meticulous prescription filling and inventory management. Skilled in team collaboration and problem-solving, significantly improving pharmacy productivity and service quality. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Mayo Clinic
Rochester
12.2024 - Current
- Dispensed medications accurately according to physician prescriptions and hospital protocols.
- Managed inventory levels, ensuring availability of essential medications and supplies.
- Processed prescription orders using pharmacy management software efficiently.
- Maintained clean and organized work areas to comply with safety standards.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Pharmacy Technician
Winona Health Hospital
Winona
04.2023 - 01.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Dispensed medications accurately to patients and healthcare staff.
- Managed inventory levels and maintained medication storage areas.
- Collaborated with healthcare professionals to ensure safe medication practices.
Sterile Processing Technician
Mayo Clinic
02.2021 - 12.2023
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Verified and maintained proper documents and records for sterilization.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Streamlined workflow for the department by organizing instruments and equipment in a systematic manner.
- Picked instruments and supplies for surgeries.
Education
Culinary Arts - Cooking
Le Cordon Bleu
Saint Paul, MNSkills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Patient confidentiality
- Prescription Filling
- Supply Restocking
- Pharmacology knowledge
- Pharmacy and customer records management
- Stocking shelves
- Processing payments
- Pharmacy Software Proficiency
- Verifying orders
- Receiving incoming supplies
- Updating medication histories
- Interpreting orders
- Cash Register Operations
- Insurance processing
Accomplishments
Received Winona Hero Award
Certification
- Licensed Pharmacy Technician - September 2024
- Certified Pharmacy Technician- November 15, 2024.
Timeline
Certified Pharmacy Technician
Mayo Clinic
12.2024 - Current
Pharmacy Technician
Winona Health Hospital
04.2023 - 01.2025
Sterile Processing Technician
Mayo Clinic
02.2021 - 12.2023
Culinary Arts - Cooking
Le Cordon Bleu