Landon Mulick
Eagan
Summary
Experience in the restaurant atmosphere which included order preparation, cashier service, and cleaning. Both of my previous jobs where involved in customer service making sure that all customers received the most efficient, effective, and friendly experience to ensure their satisfaction. Used to working in a team environment in which communication is needed to properly execute you job.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier/Kitchen Hand
Flip N Fly
07.2023 - 09.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
- Collaborated with team members to maintain smooth operations during peak hours.
- Worked in the kitchen when needed and carried out customer orders which included making pizzas and other food items.
Customer Service Cashier
Moe's Southwest Grille
06.2020 - 07.2022
- Processed customer orders and accurately handled payment transactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Utilized POS system to handle customer cash and credit card transactions.
- Helped with large catering orders which included prep and delivery.
- Made sure the dining area was always clean and appealing for customers to dine in.
- Washed dishes when needed to close or to maintain a clean and organized back of house
Education
High School Diploma -
Emsley A Laney Highschool
Wilmington, NC06-2024
Skills
- Customer service
- Cash handling
- Cash register operation
- Customer complaint resolution
- Teamwork
- Reliability and punctuality
- Patience and composure
- Cleaning
- Order Production
Accomplishments
Flip N Fly Employee of the Month December 2023
Timeline
Customer Service Cashier/Kitchen Hand
Flip N Fly
07.2023 - 09.2024
Customer Service Cashier
Moe's Southwest Grille
06.2020 - 07.2022
High School Diploma -
Emsley A Laney Highschool
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