Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Landon Olson

Crystal

Summary

High-performing sales professional with over 19 years of experience in beer and liquor. Known for contributions of territory growth and focus on customer satisfaction. Extensive outside sales experience proven to manage and grow customer relationships to expand customer base.

Overview

22
22
years of professional experience

Work History

Sales Representative

Cox Automotive
08.2022 - Current

Sold semi trailer parts and service repairs to current customers and cold called to new customers.


Provided customers with new products and informed them of shop lead times for repairs.

Sales Representative

C&L Distributing
02.2012 - 07.2022
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Created and implemented store displays, promoting sales and growth.
  • Adhered to company initiatives and achieved established goals.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.
  • Collected payments and provided accurate change.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Stayed up to date on company products and services to support sales objectives.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Sales Representative

College City Beverage
01.2011 - 02.2012
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Created and implemented store displays, promoting sales and growth.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Stayed up to date on company products and services to support sales objectives.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Sales Representative

C&L Distributing
04.2003 - 01.2011
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Fostered relationships with customers to expand customer base and retain business.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Created and implemented store displays, promoting sales and growth.
  • Adhered to company initiatives and achieved established goals.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.
  • Collected payments and provided accurate change.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
  • Stayed up to date on company products and services to support sales objectives.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Conferred with customers to understand needs, recommend products and solve after-sale issues.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.

Education

Associate of Applied Science - Natural Resources Conservation

Central Lakes College
Brainerd, MN
05.2003

Skills

  • Post-Sales Support
  • B2B and B2C Sales
  • Inside and Outside Sales
  • Product and Service Knowledge
  • On-Site Product Demonstrations
  • Territory Sales
  • Sales Closing
  • Product Management and Pricing
  • Relationship Selling
  • Promotional Planning
  • Beer & Liquor Knowledge
  • Product Merchandising and Distribution
  • Negotiation Tactics
  • Customer Retention Abilities
  • Account Management
  • Prospecting Skills
  • Customer Needs Assessment
  • Hunter/Farmer Sales Strategies
  • Product Merchandising
  • Sales Forecasting
  • Staff Training and Motivation
  • Effective Customer Upselling
  • Stock Management
  • Opening and Closing Procedures
  • Customer Service

Education and Training

other

Timeline

Sales Representative

Cox Automotive
08.2022 - Current

Sales Representative

C&L Distributing
02.2012 - 07.2022

Sales Representative

College City Beverage
01.2011 - 02.2012

Sales Representative

C&L Distributing
04.2003 - 01.2011

Associate of Applied Science - Natural Resources Conservation

Central Lakes College
Landon Olson