Landon Swenson
Saint Paul
Summary
Dedicated maintenance supervisor with strong skills in customer service and facility upkeep. Experienced in developing efficient systems, providing staff training, and ensuring high standards of maintenance, leading to improved tenant satisfaction and operational effectiveness.
Overview
4
4
years of professional experience
Work History
Staff Manager and Maintenance Supervisor
Sundance Ridge
Crosslake
06.2024 - 09.2025
- Ensured efficient scheduling of maintenance and housekeeping operations for optimal workflow.
Developed a system clarifying daily tasks and priorities for both management and staff.
Provided training and guidance to staff, boosting job proficiency and follow-up effectiveness.
Assisted with on-site maintenance as required, promoting organization and productivity. - Monitored staff performance and provided constructive feedback regularly.
- Assisted in conflict resolution among team members to maintain harmony.
Maintenance Specialist
SUNCOM Real Estate
Sartell
06.2021 - 09.2025
- Ensured safety and accessibility of parking lot for all visitors.
Contributed to landscaping projects to enhance property's visual appeal.
Performed general building maintenance tasks to uphold facility standards.
Developed skills in facility upkeep through hands-on experience.
Created a welcoming environment through diligent maintenance efforts. - Responded promptly to tenant maintenance requests for efficient resolution.
- Repaired and replaced electrical wiring, fixtures, switches, outlets, and other related components.
Customer Service/General Maintenance
Sundance Ridge
Crosslake
06.2021 - 08.2023
- Maintained high cleanliness standards for rental boats, improving renter satisfaction.
Executed repairs on boat motors and props to ensure optimal performance.
Managed fuel levels to guarantee readiness for day trips.
Interpreted contractual agreements to uphold compliance and service quality.
Supported construction projects and landscaping efforts to enhance facility appearance.
Participated in beach cleanup initiatives to promote environmental responsibility.
Organized boats efficiently for day trips, maximizing operational flow. - Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Entrepreneurship - Business
University of St. Thomas
Saint Paul, MN05-2028
Skills
- Project management
- Customer service
- Team building
- Conflict resolution
- Training and development
- Maintenance scheduling
- Facility maintenance
- Advanced Excel capabilities
- Generative AI certified
Timeline
Staff Manager and Maintenance Supervisor
Sundance Ridge
06.2024 - 09.2025
Maintenance Specialist
SUNCOM Real Estate
06.2021 - 09.2025
Customer Service/General Maintenance
Sundance Ridge
06.2021 - 08.2023
Entrepreneurship - Business
University of St. Thomas