Summary
Overview
Work History
Education
Skills
Timeline
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Larkin Burrus

Bloomington

Summary

I am well experienced in the service industry with a strong background in customer interaction and service. I am able to work under pressure, collaboratively in team settings, and am able to adapt to changing needs while maintaining focus to the task on hand.



Overview

3
3
years of professional experience

Work History

Ice Cream Server

Scoops Ice Cream and More
03.2022 - Current
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other options to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Handled cash and credit transactions accurately.

Summer Staff Member

Kids Safari
06.2024 - 08.2024
  • Enhanced student experience by developing and implementing fun, engaging activities tailored to various age groups.
  • Ensured a safe and inclusive environment for all participants by enforcing camp policies and addressing any incidents promptly.
  • Achieved high levels of parent satisfaction through consistent communication regarding camper achievements or areas needing improvement throughout the season.

Ski Instructor

Hyland Hills Ski Area
11.2022 - 03.2024
  • Ensured a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
  • Enhanced safety awareness among students through instruction on equipment use and slope navigation.
  • Educated students on proper skiing etiquette.
  • Provided exceptional customer service both on the mountain and during pre-lesson conversations or follow-up conversations.
  • Developed strong relationships with students and their guardians.

Education

No Degree - Nutritional Science

University of Nevada, Reno
Reno, NV
05-2028

Skills

  • Customer engagement
  • Teamwork
  • Customer service
  • Patience and empathy
  • Cleaning and organization
  • Relationship building
  • Working under pressure
  • Excellent communication
  • Dependable and responsible
  • Group instruction

Timeline

Summer Staff Member

Kids Safari
06.2024 - 08.2024

Ski Instructor

Hyland Hills Ski Area
11.2022 - 03.2024

Ice Cream Server

Scoops Ice Cream and More
03.2022 - Current

No Degree - Nutritional Science

University of Nevada, Reno

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Larkin Burrus