Laura Billman
Duluth,MN
Summary
Dynamic professional with a proven track record at Advantage Emblem, excelling in quality control inspection and time management. Adaptable to change, I consistently exceeded production quotas and enhanced order fulfillment rates. My strong attention to detail and efficient material handling skills contribute to achieving high standards in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Banner Department
Advantage Emblem
01.2023 - Current
- Maintained cleanliness and organization of work area for safety compliance.
- Adapted quickly to team workflows and production schedules.
- Consistently met or exceeded production quotas through diligent work ethic and focus on results.
- Adapted quickly to changing customer demands, adjusting production schedules accordingly for maximum efficiency.
- Managed inventory of supplies, ordering materials as needed to maintain continuous production flow.
- Increased order fulfillment rate by prioritizing tasks and managing time effectively.
- Inspected general appearance of finished product for quality.
- Contributed to overall team success by consistently meeting project deadlines and maintaining high-quality standards.
Real Estate Agent
Edina Realty
06.2022 - 12.2023
- Negotiated property sales contracts, ensuring compliance with legal and regulatory requirements.
- Conducted market analysis to identify trends, pricing strategies, and investment opportunities for clients.
- Developed tailored marketing campaigns utilizing social media platforms and real estate listing services.
- Facilitated open houses and property showings, engaging potential buyers through effective communication techniques.
- Collaborated with mortgage brokers and title companies to streamline closing processes for transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Presented purchase offers to sellers for consideration.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
Assistant to Upper Management
Billman Construction
06.2018 - 01.2023
- Assisted in project planning and execution, ensuring timely completion of deliverables.
- Developed and maintained filing systems, improving organization and data accuracy.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Enhanced meeting productivity by preparing detailed agendas and taking comprehensive minutes for future reference.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Supported senior management to make informed decisions, conducting thorough market research.
- Elevated executive productivity, managing complex calendars and arranging travel itineraries.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Drafted common document templates to reduce time spent creating documents from scratch.
Screen Printing Catcher
On the Limit
05.2019 - 12.2019
- Cleaned, adjusted and repaired screen printing machines.
- Enhanced visitor experience by providing courteous and efficient security screening.
- Ensured high-quality printing and timely delivery of printed materials by working closely with print vendors and maintaining strong relationships with them.
Cashier
Inner City Oil
06.2016 - 10.2019
- Processed customer transactions efficiently, ensuring accurate cash handling and balancing registers.
- Maintained clean and organized checkout areas, enhancing customer experience and satisfaction.
- Assisted in training new cashiers on operational procedures and customer service protocols.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Groundskeeper
Billman Construction
06.2009 - 11.2017
- Maintained landscaping by mowing, trimming, and fertilizing to enhance aesthetic appeal.
- Operated a variety of grounds maintenance equipment including mowers, blowers, and trimmers efficiently.
- Implemented seasonal planting schedules, ensuring optimal growth and appearance of flower beds.
- Monitored irrigation systems for proper functionality, adjusting schedules based on weather conditions.
- Conducted routine inspections of grounds to identify potential hazards and address maintenance needs promptly.
- Collaborated with team members to execute landscaping projects according to design specifications.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
- Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.
Correctional Officer
Duluth Bethel
02.2017 - 08.2017
- Monitored inmate behavior to ensure compliance with facility regulations and safety protocols.
- Conducted regular security checks to detect and prevent disturbances within the facility.
- Assisted in crisis situations by employing de-escalation techniques and conflict resolution strategies.
- Maintained accurate documentation of incidents, inmate interactions, and daily activities for record-keeping purposes.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Conducted routine and emergency head counts.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Booked new inmates into facility and processed inmates for release.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Administered drug tests to inmates.
Education
High School Diploma -
Harbor City International School
Duluth MN05-2014
Skills
- Strong attention to detail
- Efficient material handling
- Adaptable to change
- Quality control inspection
- Stress tolerance
- Hand-eye coordination
- Time management
- Multitasking ability
Timeline
Banner Department
Advantage Emblem
01.2023 - Current
Real Estate Agent
Edina Realty
06.2022 - 12.2023
Screen Printing Catcher
On the Limit
05.2019 - 12.2019
Assistant to Upper Management
Billman Construction
06.2018 - 01.2023
Correctional Officer
Duluth Bethel
02.2017 - 08.2017
Cashier
Inner City Oil
06.2016 - 10.2019
Groundskeeper
Billman Construction
06.2009 - 11.2017
High School Diploma -
Harbor City International School