Summary
Overview
Work History
Education
Skills
Timeline
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Laura Billman

Duluth,MN

Summary

Dynamic professional with a proven track record at Advantage Emblem, excelling in quality control inspection and time management. Adaptable to change, I consistently exceeded production quotas and enhanced order fulfillment rates. My strong attention to detail and efficient material handling skills contribute to achieving high standards in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Banner Department

Advantage Emblem
01.2023 - Current
  • Maintained cleanliness and organization of work area for safety compliance.
  • Adapted quickly to team workflows and production schedules.
  • Consistently met or exceeded production quotas through diligent work ethic and focus on results.
  • Adapted quickly to changing customer demands, adjusting production schedules accordingly for maximum efficiency.
  • Managed inventory of supplies, ordering materials as needed to maintain continuous production flow.
  • Increased order fulfillment rate by prioritizing tasks and managing time effectively.
  • Inspected general appearance of finished product for quality.
  • Contributed to overall team success by consistently meeting project deadlines and maintaining high-quality standards.

Real Estate Agent

Edina Realty
06.2022 - 12.2023
  • Negotiated property sales contracts, ensuring compliance with legal and regulatory requirements.
  • Conducted market analysis to identify trends, pricing strategies, and investment opportunities for clients.
  • Developed tailored marketing campaigns utilizing social media platforms and real estate listing services.
  • Facilitated open houses and property showings, engaging potential buyers through effective communication techniques.
  • Collaborated with mortgage brokers and title companies to streamline closing processes for transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Presented purchase offers to sellers for consideration.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.

Assistant to Upper Management

Billman Construction
06.2018 - 01.2023
  • Assisted in project planning and execution, ensuring timely completion of deliverables.
  • Developed and maintained filing systems, improving organization and data accuracy.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Enhanced meeting productivity by preparing detailed agendas and taking comprehensive minutes for future reference.
  • Streamlined document preparation, ensuring accuracy and compliance with industry standards.
  • Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
  • Supported senior management to make informed decisions, conducting thorough market research.
  • Elevated executive productivity, managing complex calendars and arranging travel itineraries.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Drafted common document templates to reduce time spent creating documents from scratch.

Screen Printing Catcher

On the Limit
05.2019 - 12.2019
  • Cleaned, adjusted and repaired screen printing machines.
  • Enhanced visitor experience by providing courteous and efficient security screening.
  • Ensured high-quality printing and timely delivery of printed materials by working closely with print vendors and maintaining strong relationships with them.

Cashier

Inner City Oil
06.2016 - 10.2019
  • Processed customer transactions efficiently, ensuring accurate cash handling and balancing registers.
  • Maintained clean and organized checkout areas, enhancing customer experience and satisfaction.
  • Assisted in training new cashiers on operational procedures and customer service protocols.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.

Groundskeeper

Billman Construction
06.2009 - 11.2017
  • Maintained landscaping by mowing, trimming, and fertilizing to enhance aesthetic appeal.
  • Operated a variety of grounds maintenance equipment including mowers, blowers, and trimmers efficiently.
  • Implemented seasonal planting schedules, ensuring optimal growth and appearance of flower beds.
  • Monitored irrigation systems for proper functionality, adjusting schedules based on weather conditions.
  • Conducted routine inspections of grounds to identify potential hazards and address maintenance needs promptly.
  • Collaborated with team members to execute landscaping projects according to design specifications.
  • Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
  • Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
  • Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.

Correctional Officer

Duluth Bethel
02.2017 - 08.2017
  • Monitored inmate behavior to ensure compliance with facility regulations and safety protocols.
  • Conducted regular security checks to detect and prevent disturbances within the facility.
  • Assisted in crisis situations by employing de-escalation techniques and conflict resolution strategies.
  • Maintained accurate documentation of incidents, inmate interactions, and daily activities for record-keeping purposes.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Conducted routine and emergency head counts.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Booked new inmates into facility and processed inmates for release.
  • Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
  • Administered drug tests to inmates.

Education

High School Diploma -

Harbor City International School
Duluth MN
05-2014

Skills

  • Strong attention to detail
  • Efficient material handling
  • Adaptable to change
  • Quality control inspection
  • Stress tolerance
  • Hand-eye coordination
  • Time management
  • Multitasking ability

Timeline

Banner Department

Advantage Emblem
01.2023 - Current

Real Estate Agent

Edina Realty
06.2022 - 12.2023

Screen Printing Catcher

On the Limit
05.2019 - 12.2019

Assistant to Upper Management

Billman Construction
06.2018 - 01.2023

Correctional Officer

Duluth Bethel
02.2017 - 08.2017

Cashier

Inner City Oil
06.2016 - 10.2019

Groundskeeper

Billman Construction
06.2009 - 11.2017

High School Diploma -

Harbor City International School

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