Lauren Anderson
Minneapolis
Summary
Experienced and accomplished operations leader and recruitment manager with 10 years of experience. Proven track record of managing cross-functional teams to achieve project milestones and drive operational excellence. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and achieving measurable results. Dependable, results-driven, and relationship-focused.
Overview
10
10
years of professional experience
Work History
Operations Manager, Recruitment + Sourcing, RPO
Kelly OCG, RPO
05.2023 - Current
- Leads operational strategy for hourly and exempt recruitment at Cummins, including the end to end recruitment process and sourcing strategy to deliver integrated solutions for optimal client delivery.
- Responsible for the effective optimization and harmonization of all recruitment and sourcing processes, ensuring deliverables are exceeded with excellence.
- Maintains and monitors metrics relevant to the team’s activities, provides visibility to hold recruiters accountable to RPO process.
- Conducts regular performance reviews for a sr. team of recruiters + sourcers, identifying areas for improvement and developing action plans to address them.
- Enhances customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Recruitment Manager, Staffing
NOVON Consulting
09.2022 - 05.2023
- Designed, developed and implemented successful recruitment processes to fill high-volume requisition loads for clients in a variety of industries, including finance, IT, healthcare, industrial and telecommunications.
- Lead NOVON team in performing effective sourcing techniques, and developed successful strategies to attract top candidates, resulting in three quarters of record-setting hiring for NOVON Consulting.
- Created internal recruitment workflows to ensure consistent format for internal hiring process, and followed programs closely to ensure effectiveness.
- Reduced process gaps by implementing metrics-driven recruitment requirements.
- Developed various marketing strategies to generate new leads, and managed network of potential candidates within ATS.
- Customized job descriptions, social media posting-techniques and utilized various websites to ensure our team secured top-talent.
Operations Manager, RPO
Cross Country Healthcare
10.2021 - 09.2022
- Lead a team of 7 operational resources within the RPO division; including recruitment coordinators, an invoicing analyst and project manager.
- Manage 20+ RPO contractual agreements to ensure all recruitment practices/processes are in compliance and all client invoicing is completed without error.
- Analyze various client ATS systems to develop all client reporting across RPO division.
- Built recruiter scorecards and metrics dashboard throughout entire RPO program (90+ recruiters) to increase effective management of individual recruiter performance, as well as client specific performance.
- Lead the workforce planning and staffing management of all recruiters.
- Oversee monthly invoicing for RPO, direct hire and contingent groups.
- Manage marketing platforms and analyze ROI to determine effective methods of job advertising/sourcing strategy.
Recruitment Manager, Staffing
BAHAMA Consulting
04.2021 - 10.2021
- Managed a team of 4 full-cycle recruiters.
- Designed and implemented a streamlined recruitment process to remove process gaps and improve overall efficiency.
- Created robust metric system and implemented recruiter scoreboards to measure and promote talent acquisition effectiveness.
- Analyzed marketing activity (i.e. Handshake, Indeed, LinkedIn Recruiter, Monster, and Career Builder) to assess effectiveness and made proactive changes to achieve positive ROI.
- Overhauled training processes by reviewing existing documentation, leveraging feedback from associates, and working with compliance to improve new hire training agendas.
- Leads recruitment strategy in placing technology and healthcare professionals in contracted and permanent positions; while providing outstanding service to both clients and candidates.
- Review and approve invoices for all marketing activity.
- Experienced user of Word, Excel, PowerPoint and Visio; working knowledge of various CRM, ATS and HRIS systems including but not limited to: Avionte, Erecruit, Peoplesoft, SAP Success Factors, and Workday.
Talent Partner / Recruitment Lead
Kelly OCG, RPO
10.2018 - 04.2021
- Award-winning talent partner and lead recruiter for three corporate clients; DHL, Cleco Power, and Comcast Business.
- Developed and maintained valued relationships with client executives and hiring managers to foster partnerships that produced consistent results.
- Promoted to team mentor to coach and train new team members and lead daily recruitment activities.
- Worked alongside recruitment leadership team to deploy effective recruitment strategies and align with client objectives,
- Leader of weekly and monthly recruitment meetings with key client stakeholders to discuss upcoming recruitment needs, industry trends, and market analysis.
- Generated robust candidate pipelines with prospective candidates through consistent contact strategies.
- Achieved and surpassed all hiring metrics and goals (i.e time to fill, days open, number of screens/interviews/submits/offers per week).
- Practiced data integrity within applicant tracking system, ensuring timely entry and visibility of recruitment activity within ATS/CRM technologies.
- Expert user on LinkedIn Recruiter, Indeed, Career Builder, and Monster.
- In-depth knowledge and team trainer of multiple systems, including but not limited to: SuccessFactors, Salesforce, Jibe, E-Recruit, and Avature.
Lead Recruiter
The Emily Program
02.2016 - 10.2018
- Facilitated national recruitment process from requisition development to new employee onboarding.
- Managed a high volume requisition load; consistently between 20-50 requisitions per month.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Lead weekly meetings with hiring managers to ensure recruitment needs were aligned.
- Trained in two new employees during tenure at The Emily Program.
- Hosted 2-3 recruitment events per month, including but not limited to: job fairs, multi-day hiring events, happy hours, and lunch & learns.
- Lead all new employee orientations, which occurred bi-weekly.
- Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
- Implemented best practices within ATS (UltiPro) to ensure an excellent candidate Experience.
Executive Team Lead Human Resources
Target
05.2015 - 02.2016
- Lead all staffing processes and proactively planned for hiring needs to ensure the store was staffed in all work centers.
- Recruited and retained top talent, with a focus providing positive feedback and rewarding superior performance.
- Created unconditional, successful hiring techniques to effectively staff the 24/7 operation.
- Obtained successful hiring metrics throughout Q4; ranked #1 in 12-store district for holiday hiring in 2015.
- Awarded the Golden Contribution for sales execution - #1 in district.
- Fostered a positive and resilient team culture through team recognition programs.
- Revamped new employee orientation and training program to increase engagement and decrease turnover.
- Educated team on Minnesota state laws, including compliance guidelines, OSHA, FMLA, ADA, and leaves of absence.
- Organized company-wide events designed to boost employee morale.
Education
Bachelor of Arts - Business, Marketing
Bethel University
St. Paul, Minnesota2015
Skills
- Recruitment Management
- Full Cycle Recruitment
- Process Optimization
- Operational Leadership
- Recruitment Strategy
- Relationship Management
- Strategic Sourcing
- HRIS/CRM/ATS Management
- Training and Mentoring
- Boolean Expert
Timeline
Operations Manager, Recruitment + Sourcing, RPO
Kelly OCG, RPO
05.2023 - Current
Recruitment Manager, Staffing
NOVON Consulting
09.2022 - 05.2023
Operations Manager, RPO
Cross Country Healthcare
10.2021 - 09.2022
Recruitment Manager, Staffing
BAHAMA Consulting
04.2021 - 10.2021
Talent Partner / Recruitment Lead
Kelly OCG, RPO
10.2018 - 04.2021
Lead Recruiter
The Emily Program
02.2016 - 10.2018
Executive Team Lead Human Resources
Target
05.2015 - 02.2016
Bachelor of Arts - Business, Marketing
Bethel University
Similar Profiles
Alexandra MarumaruAlexandra Marumaru
Senior Talent Acquisition Business Partner at Kelly OCG - RPO - Cummins Inc & Sydney Water RPOSenior Talent Acquisition Business Partner at Kelly OCG - RPO - Cummins Inc & Sydney Water RPO
Derek MoralesDerek Morales
Kit Room Operator at Kelly OCGKit Room Operator at Kelly OCG
Kara BurnsKara Burns
Talent Acquisition Manager at Pierre Fabre Pharmaceuticals via Kelly OCGTalent Acquisition Manager at Pierre Fabre Pharmaceuticals via Kelly OCG