Lauren Zaic
Allina Health
Saint Paul
1
Certification
7
years of professional experience
Detail-oriented Environmental Services Aide with a strong focus on patient safety. Proven ability to enhance patient satisfaction through meticulous cleaning and effective communication. Skilled in problem-solving and collaborating with team members to support efficient hospital operations and improve patient outcomes.
Work History
Environmental Services Aide
6 Years 9 Months- Maintained cleanliness and sanitation in patient care areas.
- Supported efficient hospital operations by timely completion of assigned cleaning tasks, ensuring minimal disruption to medical staff and patients.
- Fostered a positive work environment through effective communication with team members and supervisors regarding task assignments and progress updates.
- Increased overall patient satisfaction through diligent attention to detail in maintaining clean rooms and common areas.
- Exceeded quality standards for room turnover times, facilitating quicker patient admissions and reducing wait times in emergency departments.
Server
9 Months- Delivered exceptional customer service in fast-paced environment.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Used slow periods to restock supplies.
Education
High School Diploma
Skills
Sanitation procedures
Cleaning techniques
Infection control
Hazardous waste management
Patient safety
Problem-solving
Attention to detail
Certification
- CNA - Certified Nurse Assistant (Completed: January 2019; certification expired January 2021).
Timeline
Server
Marriott
05.2023 - 02.2024Read More
Environmental Services Aide
Allina Health
11.2019 - CurrentRead More
K12
High School Diploma
Read More