Leaf Fann
New Hope
Summary
Highly focused candidate with exemplary multitasking, time management, and customer service skills. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Extremely efficient in cleaning, sanitizing, and organization with a focus on maintaining a welcoming space.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Femon Travel & Tours
02.2022 - 07.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled Western Union transactions, and counted the drawer at the beginning and end of the day.
- Finalized payments using the company software.
Barista
Starbucks
08.2017 - 03.2020
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Used POS system to accurately enter orders and process payments.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
Bachelor of Science - Forest Conservation
Minneapolis College
Minneapolis, MNSkills
- Cash Handling
- Punctual and Reliable
- Customer Service
- Cleaning and sanitizing
- Organization
- Attention to Detail
- Responsible and Dependable
- Strong Work Ethic
References
Previous Manager at Femon Travel & Tours
- Mohamed Makhtal (651) 497-1727
Timeline
Front Desk Receptionist
Femon Travel & Tours
02.2022 - 07.2022
Barista
Starbucks
08.2017 - 03.2020
Bachelor of Science - Forest Conservation
Minneapolis College
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