Leah Fleetham
Minneapolis
Summary
I am a detail-oriented professional with extensive experience as a Video Relay Interpreter at Sorenson Communications. I'm skilled in cultural mediation and multitasking, as well as fostering effective communication strategies, and building strong client relationships. I thrive in collaborative environments, and I believe that team building and collaboration are at the core of becoming a great leader. I'm committed to my strong sense of ethics, confidentiality, and enhancing accessibility for both the deaf and hearing communities in diverse settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Office Assistant
Fleetham Painting Services
Minneapolis
05.2015 - Current
- Create and manage company invoices
- Yearly tax preparation
Freelance Interpreter
ASL Interpreting Services
Golden Valley
03.2010 - Current
- Work in a variety of settings including classroom, medical, and business.
- Work out in the field with interns
- Work in the Minnesota Hospital Consortium as a medical Interpreter
Full-time Video Relay Interpreter/ Video Remote Interpreter
Sorenson Communications
St. Paul
05.2009 - Current
- Work as a full-time video relay service Interpreter.
- Work as a Community Interpreter..
- Work as a Video Remote Interpreter in a variety of business settings.
- Maintained knowledge of current trends in language access technology related to Video Relay Interpreting services.
- Adhered to ethical codes protecting information confidentiality.
- Promoted effective communication strategies between Deaf and Hard-of-Hearing clients and their hearing partners by providing cultural mediation as needed.
Sign Language Interpreter -Per-diem
Regions Hospital
St. Paul
08.2012 - 07.2019
- Provided interpreting services in a variety of medical situations
Video Remote Interpreter
Stratus Video
Clearwater
05.2018 - 04.2019
- Work as a Video Remote Interpreter in a variety of business settings.
Sign Language Interpreter/ Tutor
Centennial
Circle Pines
06.2008 - 06.2010
- Company Overview: Independent School District 12
- Worked in a variety of educational settings.
- Created content for tutoring in compliance with the student's Individualized Education Plan.
- Created and lead staff trainings
Education
BA - Communication and Business Development
Metropolitan State University
Minneapolis, MN08.2014
AAS - Sign Language Interpreter/ Transliterator Program (ITP)
Saint Paul College
Saint Paul, MN05.2007
AA - Liberal Arts Degree
Minneapolis College
Minneapolis, MN07.2003
Skills
- Cultural mediation
- Leadership
- Lifelong learning
- Confidentiality adherence
- Team collaboration
- Verbal communication
- Client interaction
- Meticulous attention to detail
- Communication strategies
- Invoice management
- Relationship building
- Documentation and reporting
State Licensure
WI, AR, MI, CT, UT, KY, IL, WI, UT, OR, AZ, MI, NV, ID, IA
Certification
- National Interpreter Certification
Affiliations
- Peer Consultation Group: Peer Support and Consultation (9/2019-8/2021)
- Workshop: LEAD-Spark: How to Lead Yourself and Others to Greater Success (4/2020)
- Workshop: Power Dynamics in VRS (3/2020)
- Workshop: Healthcare Systems for Sign Language Interpreters (2/2023)
- Consulting Group: MHC (MN Hospital Consortium)- Case Consulting Group (5/2023)
- Workshop: Interpreters as agents of Transformative Justice (3/2024)
- Workshop: Communicating Across Cultures (3/2025)
References
References available upon request.
Timeline
Video Remote Interpreter
Stratus Video
05.2018 - 04.2019
Office Assistant
Fleetham Painting Services
05.2015 - Current
Sign Language Interpreter -Per-diem
Regions Hospital
08.2012 - 07.2019
Freelance Interpreter
ASL Interpreting Services
03.2010 - Current
Full-time Video Relay Interpreter/ Video Remote Interpreter
Sorenson Communications
05.2009 - Current
Sign Language Interpreter/ Tutor
Centennial
06.2008 - 06.2010
BA - Communication and Business Development
Metropolitan State University
AAS - Sign Language Interpreter/ Transliterator Program (ITP)
Saint Paul College
AA - Liberal Arts Degree
Minneapolis College
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